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Interpreting, Translation, and Captioning ASL

Communicate effectively with Deaf and hard of hearing employees and customers. 

For over 80 years, Canadian Hearing Services has been empowering Deaf and hard of hearing Canadians to overcome barriers to participation. We can help your organization meet the communication needs of Deaf and hard of hearing individuals, and stay compliant with accessibility legislation.

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CHS ASL Interpreting

Sign language interpreting services ASL

Our highly skilled interpreters are professionally trained in sign language and knowledgeable in the language and culture of both Deaf and hearing individuals. They provide communication in American Sign Language (ASL) - English, or la Langue des Signes Québécoise (LSQ) - French.  Interpreting Services are available on-site, or through video remote technology. Video remote interpreting (VRI) services enable Deaf and hearing employees or customers to communicate through an interpreter who is off-site via videoconferencing technology.  

Our interpreters can help in a variety of settings including: 

  • Candidate interviews
  • Patient, client or customer interactions 
  • Business meetings and conferences 

We recommend sending your pre-scheduled requests for service 1-2 weeks in advance to ensure interpreter availability.  

Emergency services are available 24/7 by calling: 1-866-518-0000 (option #1), emailing urgent@chs.ca or sending a text message to (416) 712-6637.   

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Captioning services ASL

Captioning Services at Canadian Hearing Services turn spoken word into text, allowing for effective communication with people who are Deaf or hard of hearing. Captioning Services can be used in a variety of settings including interviews, group meetings, and presentations.

Communication Access Realtime Translation (CART) is the professional word-for-word transcription of speech to text in real-time and provides Deaf and hard of hearing individuals with full access to the spoken word. The text can be displayed on a laptop screen or projected onto a large screen for classrooms, conferences, or meetings. Service can be provided in English or French, either on-site or remotely.  

As members of the National Court Reporters Association (NCRA), our CART writers adhere to a Professional Code of Ethics and transcribe at 180 to 225 words per minute with a 98% verbatim accuracy rate. 

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CHS ASL Translation-2

Translation services ASL

Sign language translation

Canadian Hearing Services can develop and translate content for your website, on-line training, and other digital communications to make them accessible to Deaf and hard of hearing customers and employees. Our services include: 

  • Translation to and from American Sign Language (ASL) and/or la langue des signes québécoise (LSQ) 
  • Filming and editing 
  • English and French captioning 

Digital media captioning

This adds captioned text to your videos in a postproduction approach. This allows viewers to be able to read what is being said. Adding captions to the videos on your website helps you to communicate your message to more people and makes it easier for web users to find you when they are doing a search for the products or services you offer.  Our Digital Media Captioning service provides: 

  • Digital delivery 
  • A variety of file formats 
  • Captioning in English and French 

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Contact us today! ASL

For general information, complete this form, and a team member will be in touch. 

Phone: 1-866-518-0000 (option #1)
TTY: 1-877-215-9530
E-mail: interpreting@chs.ca 

I am interested in learning more about: (select all that apply) *

Need help finding the right accessibility solutions for your organization? 

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