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Speech to text transcription (CART – Communication Access Realtime Translation)


Our professional CART writers provide live, word-for-word transcription of speech to text to make your conversations, meetings and presentations accessible to people who are Deaf and hard of hearing.

About CART

CART (Communication Access Realtime Translation) is the live, word-for-word transcription of speech to text so that individuals can read what is being said in group settings or at personal appointments on a laptop or a larger screen. CART services can be provided on-site or remotely, in both English and French, via a secure website.

Where to use CART

CART permits visual access to a conversation, discussion or presentation in a variety of settings such as:

  • employment training or meetings
  • classrooms
  • courtrooms
  • religious services
  • conventions and conferences
  • personal appointments and meetings
  • civic events and cultural presentations

How CART works

A professional CART writer transcribes the spoken word into written English or French text using a stenotype machine, notebook computer and real-time software. The text is then displayed on a small screen, such as a laptop computer, or projected onto a large screen for classrooms, conferences or meetings.

On-site services:

  • a CART writer is on location for the meeting or other event

Remote services:

  • a CART writer has access to the meeting from an off-site location
  • deaf or hard of hearing individuals log onto a secure website that carries the CART transmission
  • users can access the service from single or multiple locations
  • CART transmissions can be displayed on a laptop, large monitor or LCD projector for the benefit of all participants

Please view CART Terms and Conditions here

Why choose CART at CHS?

CART is a primary provider of realtime translation services across Canada. Our CART writers are:

  • affiliated with a professional association, and thus adhere to a Professional Code of Ethics
  • transcribe at 180 to 225 words per minute with a 98% verbatim accuracy rate 
  • CART is one of the many specialized services offered by CHS – the leader in hearing healthcare since 1940


Contact us to request CART services

On-site services are available across Ontario. Remote services are available anywhere with internet access across Canada and internationally.

Contact us for more information:


Phone toll free: 1-866-518-0000

TTY toll free: 1-877-215-9530

Online Contact Form

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