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Settlement Program for Newcomers to Canada

Settlement Program for Newcomers to Canada (Mississauga & London only)

We provide free services and practical guidance to help Deaf and hard of hearing newcomers with their everyday living needs and adapting to life in Canada.   


What we offer

This is a free program funded by Immigration, Refugees and Citizenship Canada to help you settle in Canada, understand your rights and responsibilities and access community resources. We offer:

Needs assessment and referrals

Our experienced staff determine if you are eligible for this service and assess your needs, goals and priorities. You may be referred to services at other community agencies.

Information and awareness services

We help you cope with everyday living and provide information on:

  • technical devices
  • housing
  • transportation
  • health
  • employment
  • education
  • the legal system
  • settlement issues
  • your local community

Support services

We offer assistance such as:

  • translation of documents from written English to American Sign Language (ASL) or from ASL to written English
  • filling out forms and applications
  • problem solving
  • activities of daily living

Language classes and skills development

We can refer you to Language Instruction for Newcomers to Canada (LINC) at CHS or to other appropriate language programs.

Who is eligible?

Individuals who are Deaf and hard of hearing, and:

  • permanent residents of Canada
  • protected refugees, convention refugees or persons in need of protection
  • temporary residents working in Canada with a work permit under the Live-in Caregiver Program
  • persons who have been selected in Canada or overseas to become a permanent resident and have been informed by letter from Citizenship and Immigration Canada
  • convention refugees and protected persons from overseas who have been selected for resettlement in Canada by Citizenship and Immigration Canada
  • overseas applicants who have been informed by letter of confirmation from Citizenship and Immigration Canada with a temporary work permit

How to apply

The Settlement Program for Newcomers to Canada is only available at our Mississauga location. To apply for the program or for more information, contact the Mississauga office.

Immigration, Refugees and Citizenship Canada Logo

Settlement Program for Newcomers to Canada are available in these locations:

Online Contact Form

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