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Notice: Timmins Office

Bilingual Program Assistant II | Sudbury | COMPETITION # 2019-005

JOB POSTING: COMPETITION # 2019-005
 
DATE: January 17, 2019
POSITION: Bilingual Program Assistant II
LOCATION: Sudbury
START DATE: Immediate
MINIMUM START SALARY: $38,658.84 per annum 
POSITION STATUS: Permanent, Full-Time; 35 hours per week
 
POSITION SUMMARY
Assist by providing reception, administrative and program support. Provide support to management and staff in the operation of the programs. Provide information in response to public inquiries for all programs.
 
MAJOR RESPONSIBILITIES
 
Direct Service
  • Providing general reception duties (i.e. answering/forwarding incoming calls, screening and taking messages, greeting clients and the public).
  • Providing information for inquiries in relation to CHS programs and services; explaining program eligibilities and making referrals and initial intake.
  • Responsible for advertising, registration, coordination and follow up with students in the ASL Education Program.
  • Responsible for over the counter communication devices sales including loaners, purchase options and troubleshooting with clients.
  • Providing technical device services and support; arranging shipping of devices in need of repair and monitoring progress. 
  • Selling, controlling stock and completing paperwork for hearing aid batteries.
  • Assisting programs in setting up community forums, health fairs, screening clinics, presentations and other meetings.
  • Assisting with self-help/support group mail outs and registration. Providing support for preparation of workshops and meetings, including room set up, dissemination of agendas, booking rooms, interpreters, video conferencing, etc...
  • Other duties as assigned.
 
Administration
  • Receive and distribute mail/courier and prepare outgoing mail and courier.
  • Order and maintain office supplies and inventory; photocopy, take and type minutes, memos, fax, etc. as required. 
  • Organize internal/external meetings where necessary including room, video conferencing, audio-visual equipment, interpreters, CART, etc...
  • Receive funds and provide receipts related to sales; responsible for petty cash and related record keeping; bank deposits as required.
  • Prepare and forward financial records to Financial Services as required; invoicing, payments, etc...
  • Receive cash, cheques, etc., prepare bank deposits and forward as required. 
  • Research, maintain and update resource information and files in relation to CHS community services.
  • Maintain confidential office files and provide general clerical support (i.e. photocopying, filing, fax for office staff).
  • Maintain and update CHS website information as necessary.
  • Maintain accurate records and statistics as requested including community education and staff presentations, sales, booking of equipment and devices.
  • Maintain inventory controls and related records for communication devices, batteries and CHS marketing materials.
  • Maintain accurate records and safekeeping for the Provincial ASL program.
  • Facilitate building and equipment maintenance.
  • Other duties as assigned.
 
LINE OF RESPONSIBILITY:
District Office Supervisor, Northern Ontario Operations
 
QUALIFICATIONS:
  • Post-secondary diploma in Office Administration.
  • Two to three years’ previous experience.
  • Proficiency in Microsoft Office Suite and Internet.
  • Basic accounting.
  • Fluent in both English and French.
  • Valid driver’s license and access to a vehicle.
  • Ability to take initiative in a team-oriented environment.
  • Demonstrated excellent organizational, communication and interpersonal skills.
  • Demonstrated ability to work under pressure and meet deadlines.
  • Demonstrated prioritization, multi-tasking and problem-solving skills.
  • Demonstrated ability to work as a team player and independently. 
  • Proficiency in American Sign Language (ASL) or willingness to learn.
  • Demonstrated sensitivity to working in a culturally diverse environment.
 
CLOSING DATE: January 29, 2019 (Internal)* - Until filled (External)
 
*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. Only external candidates selected for an interview will be contacted.  
 
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
 
EMAIL RESUME TO: careers@chs.ca 
Subject Line:  Competition # 2019-005
   
Interested candidates are requested to submit their resume and cover letter as an MS Word or PDF attachment. Please remember to indicate the competition number in the subject line of your email.
 
THE CANADIAN HEARING SOCIETY SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR CULTURALLY DEAF AND HARD OF HEARING APPLICANTS
 
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