Our Team

Executive Team

President & Chief Executive Officer: Julia N. Dumanian

julia Dumanian ASL

For more than 25 years, Ms. Dumanian has been leader and accomplished executive in the field of healthcare administration and operations. Serving in the public, non-profit and private sectors, she has held CEO and senior executive roles in multiple Canadian organizations.  

Recognized nationally as a transformational leader, Ms. Dumanian has a unique ability to maximize the impact of organizations that are built to deliver positive human outcomes and empower lives. She brings a passion and vision to every organization that she touches, and Canadian Hearing Services is no different. Inspired by a world in which all individuals have equal opportunity for participation – she is relentless in her pursuit of providing a barrier-free society for Deaf and hard of hearing Canadians. 

Ms. Dumanian has taken the bold steps necessary to set Canadian Hearing Services on a path to become the most comprehensive full-service hearing health care provider in Canada. An innovative and strategic Chief Executive Officer, She has set a five-year evolution that is overflowing with ambition yet grounded in a realistic and measurable blueprint. Her vision for the organization becomes attainable in part through her commitment to meticulous planning, but most importantly through her ability to empower and inspire her people.

Ms. Dumanian is unwavering in her belief in the potential that Canadian Hearing Services has to empower the lives of Deaf and hard of hearing Canadians. Through her commitment to the organization and her unique and unparalleled leadership style, she continues to raise the bar for the communities and people that she serves.

Vice President, Programs & Services and Chief Operating Officer: Chantal Graveline

Chantal Graveline ASL

Dr. Graveline is an award-winning healthcare executive who is known to empower and inspire staff to achieve excellence. With 30 years of progressive leadership experience across the healthcare continuum for local, national and global organizations, she has led accreditation efforts, developed performance accountability frameworks, created internationally recognized clinical programs, and led successful funding and strategic partnership initiatives.

Dr. Graveline leads by example and has been a passionate, lifelong learner. She holds a Master of Business Administration from Western University, a Bachelor of Science in Physical Therapy from the University of Montreal, a Master of Science and a PhD in Neurosciences from the University of Toronto.

She has held executive and leadership roles at organizations in the hospital, community care and home care sectors including Spinal Cord Injury Ontario, Baycrest Geriatric Health Care System, Toronto Rehabilitation Institute, COTA Health and the Hospital for Sick Children.

Vice President, Brand & Digital Marketing: Leona Mickelson

Leona Mickelson

Leona is an experienced leader in the delivery of strategic high-impact global marketing and communications with extensive global results in both B2B and consumer marketing in the private sector. With over two decades of experience building world-class brands across a wide range of industries and organizational contexts -- including technology, financial services, telecom, manufacturing, retail and consumer packaged goods, she has ensured that marketing objectives drive business results. She has led and played a pivotal role in large-scale transformation projects and strategic marketing campaigns based on consumer insights and data, with a focus on digital, social media, traditional marketing, and analytics, to drive rapid sales growth. 

A strategic thinker, Leona is a strong advocate of building capabilities through people development, trust and collaboration with team members, senior leadership, and agencies, building bridges and navigating across stakeholders of all levels and functions to achieve a common vision of excellence. Leona is passionate about fostering a highly collaborative and diverse culture to achieve challenging, large-scale, and organizational-wide goals.

Leona is responsible for overall brand stewardship, marketing and communications, and fundraising.

Vice President, Business Development: Fraser Edward

headshot of adult male ASL
Fraser has over 25 years of sales leadership experience in healthcare innovation, information technology, and service delivery in the Canadian and US healthcare systems. He is a purpose-driven executive who builds collaborative, results-orientated sales teams. Fraser fosters partnerships and champions the customer experience to achieve business objectives and deliver strategic revenue growth.

Fraser was Vice President, Partnerships for the St. Joseph’s Health System (Hamilton) and has held leadership roles at Shoppers Drug Mart, TELUS Health, Research In Motion (BlackBerry), Hewlett Packard and various start-up/growth stage HealthTech organizations.

Fraser co-founded the St. Joseph's Centre for Integrated Care in 2019, and currently serves on the Board of Directors, Quality Committee Chair at Guelph General Hospital. He is passionate about the impact that purpose-driven, evidence-based and technology-enhanced organizations can have to empower the lives of Deaf and hard of hearing Canadians.