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Coronavirus Information for our Clients and Visitors

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Canadian Hearing Services is actively monitoring the unfolding situation in Toronto with the Novel Coronavirus (2019-nCoV), which originated in Wuhan, China. At this time, the Public Health Agency of Canada states that the risk of infection to Canadians is low. Please visit the Public Health Agency of Canada or Ontario Ministry of Health & Long-Term Care websites or updates.


What measures is Canadian Hearing Services taking to prevent transmission of the virus?

Enhanced screening of clients is being done prior to appointments. That, along with inquiring about recent travel history, will help us to quickly identify clients who have signs and symptoms of infection.

Our clinical team is in close contact with Public Health Ontario and other agencies to help guide decision-making and receive updates on the virus.

Information for clients
If you have a clinic appointment, test or other procedure scheduled with Canadian Hearing Services, and have any of the following symptoms, please call your clinic to determine if you should still come to your appointment.

Symptoms to watch for:

  • Fever
  • Cough
  • Shortness of breath
  • Full-body rash
  • Diarrhea

For clients we see in-home and in the community: if you are experiencing the symptoms above, please contact your health care provider or counsellor to address the issue. 

It is important that you let our team know about any recent travel to areas in China that have been impacted by the Novel Coronavirus.

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