TORONTO, ON – The Canadian Hearing Society (CHS) is proud to announce that it has successfully achieved Primer Accreditation Status with Accreditation Canada. The decision followed a thorough assessment of its services by surveyors from Accreditation Canada in June. The survey team spent four days at CHS offices across Ontario, evaluating the organization against national standards.
“Quality, safety, and reliability are extremely important to every member of the CHS team – from our management team to our program specialists and front-line staff,” said Julia Dumanian, President and CEO of CHS. “Accreditation touches our entire organization, not simply a select few programs or lines of service. These initial results demonstrate our commitment to quality service and continuous improvement, and this is just the beginning of our accreditation journey.”
Accreditation is an ongoing process of assessing healthcare and social services organizations against standards of excellence to identify areas of expertise and opportunities for development. CHS will use the results of Accreditation Canada’s assessments to improve the quality and safety of its services as the organization continues to grow.
There are many accreditation benchmarks against which CHS is measured, including industry standards and Required Organizational Practices. CHS was assessed against these measures by a team of Accreditation Canada surveyors who met with and interviewed staff and clients at CHS offices across the province.
“We know that quality and safety are what matter most to our clients,” added Chantal Graveline, Vice President, Clinical and Community Services at CHS. “And we participate in accreditation because our clients are what matter most to us. We believe that continuous improvement is imperative and as an organization we are fully committed to the accreditation process.”
Accreditation Canada has been helping organizations improve their quality and safety for more than 55 years. CHS voluntarily participates in the accreditation process to demonstrate its commitment to continued improvement and excellence in client care and will continue to work with Accreditation Canada on its quality journey.