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Notice: Timmins Office

Waterloo

Serving the communities of Waterloo Region including Cambridge, Waterloo and Kitchener, as well as Guelph and Wellington County.

Located on the second floor of  Eastwood Square (where Value Village is located), CHS Waterloo’s office is located near a bus stop on GRT route 8 in a plaza that also offers free parking. Serving the Region of Waterloo since 1978, CHS Waterloo receives support from a variety of organizations and service clubs, including the Kitchener-Waterloo Sertoma Club, the Stork Foundation, the United Way organizations of Kitchener-Waterloo and Guelph, the Mississauga Halton Local Health Integration Network (LHIN) and the Ontario Ministry of Training, Colleges and Universities (MTCU).

 

Communication Devices

We offer expert advice, sales, installation and training on a wide range of communication devices to enhance communication for culturally Deaf, oral deaf, deafened and hard of hearing people.

We’re here to help you find the best technical solutions, at the best price, to enhance communication in your home or at your business, organization or facility.

Call for more information or come in to see us.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

Educational Support Services

If you’re a culturally Deaf, oral deaf, deafened or hard of hearing part-time student registered at a publicly-funded Ontario college or university, you can apply for free classroom accommodations so you can participate in the classroom experience.


Educational Support Services are offered at most CHS locations.

For more information or to find a location near you, contact:
Email: ess@chs.ca

Sign Language Interpreters

Ontario Interpreting Services at CHS provides American Sign Language (ASL)-English interpreting services across Ontario, and la langue des signes québécoise (LSQ)–French interpreting services primarily in the Ottawa and Sudbury regions, but arrangements can be made for other locations in the province.

 

For your convenience, all bookings are done through our centralized scheduling centre in Ottawa.

Hours:
Monday-Thursday 8 AM-8 PM
Friday 8 AM-5 PM
 

Hearing Help classes

Don’t give up your favourite activities because of hearing loss. We offer Hearing Help classes so you can learn about:

  • hearing loss and hearing aids
  • communication devices
  • speech reading and communication strategies
  • assertiveness training and stress management
  • and much more

Meet other people with hearing loss and share common experiences. Bring your spouse or a friend so you can both benefit.  

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

CONNECT Counselling

We offer free professional counselling services to culturally Deaf, oral deaf, deafened and hard of hearing individuals of all ages, and their families, dealing with mental health issues, addiction, relationship problems, domestic violence or other serious challenges.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

General Support Services

We offer guidance, advocacy, support and counselling to culturally Deaf, oral deaf, deafened and hard of hearing individuals who request assistance to manage everyday life events including completing government forms and developing strategies to cope with hearing loss.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

Hearing Care Counselling

If you’re 55 or older and have a hearing loss, we offer free counselling services to help you improve communication with family and friends, stay involved in social activities, and remain safe and independent at home. Home visits can be arranged as required.

We also serve younger adults (aged 19 and over) with other challenges as well as hearing loss who require home-based services.

Our counsellors can also educate care providers, service providers and support groups on how to provide accessible services for people with hearing loss.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

Services for Job Seekers

Our employment consultants specialize in the unique needs of adults aged 16 and over who are culturally Deaf, oral deaf, deafened and hard of hearing to help you find a job and succeed at work.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

For more information or to make an appointment:
Email: employmentservices@chs.ca

This program is funded in part by the Government of Canada and the Government of Ontario. 

Services for Employers

We can help you find qualified candidates for job opportunities in your organization or business, and implement strategies to make your workplace accessible to culturally Deaf, oral deaf, deafened and hard of hearing employees and consumers.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

For more information or to make an appointment:
Email: employmentservices@chs.ca

This program is funded in part by the Government of Canada and the Government of Ontario. 

Sign Language Classes for Individuals

For Individuals

Sign language classes at CHS offer you an enjoyable and effective curriculum to learn American Sign Language (ASL) through classroom instruction, videotext and role-playing. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

Courses are offered in the Fall, Winter, Spring and Summer if minimum class size requirements are reached.


For Businesses, Agencies and Organizations

We can provide short-term ASL courses for businesses, agencies and organizations. To learn more about sign language classes for businesses, click here

Video Conferencing Services

Bring people together at different sites across Ontario for one-on-one or group meetings, interviews and training sessions and save travel time and money with our state-of the-art video conferencing services. 

Hours: By appointment only

Languages: English, ASL

For more information: 
Email: vcon@chs.ca

Office Information

CHS Waterloo

120 Ottawa Street North,
Suite 200
Kitchener, ON
N2H3K5

Contact Information

1-866-518-0000
1-877-215-9530
Contact Form

Hours of Operation









Monday-Friday 9AM-5PM

Additional Info

Free parking in lot

Wheelchair accessible
Languages: English, ASL

For additional contact information, including program-specific contacts, please click here.

Latest News

Region’s deaf residents will soon be able to text with 911

March 16 2015

By Anam Latif, Waterloo Region Record
 

Upcoming Events

Blog

My Experience as a CHS Summer Student

August 02 2019

By Olivia Gilbert, Marketing and Communications Special Programs Assistant, CHS Toronto

Minister Cho's visit to CHS

November 06 2018

Minister Cho toured CHS head office in Toronto and experienced the organization’s accessibility products and services in action.

Ask the Audiologist: What is tinnitus?

October 18 2018

In a special animated episode, CHS Director of Hearing Healthcare Rex Banks teaches us about tinnitus.

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Waterloo | Canadian Hearing Society

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