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Notice: Timmins Office

Ottawa

Serving the City of Ottawa and the counties of Renfrew, Prescott-Russell and Stormont-Dundas-Glengarry.

Conveniently located in the heart of Ottawa at the crossroads of Riverside Drive and Bank Street, CHS Ottawa is found near the Billings Bridge Shopping Centre and Transitway Station, the South East Ottawa Community Health Centre and the Rideau River Pathway. First opened in 1962, CHS Ottawa offers its services in ASL, LSQ, English and French, and is wheelchair accessible. 
Le bureau régional d’Ottawa offre tous ses services en français/LSQ.

Communication Devices

We offer expert advice, sales, installation and training on a wide range of communication devices to enhance communication for culturally Deaf, oral deaf, deafened and hard of hearing people.

We’re here to help you find the best technical solutions, at the best price, to enhance communication in your home or at your business, organization or facility.

We offer devices on loan for our clients to try out or borrow if their own devices are in repair. We also accept used and broken devices for recycling.

We offer free offsite consultations for individuals in their homes. Consultations at workplaces and organizations may have a cost dependent on location. Workshops or displays are available upon request from interested groups.

Hours:

Monday-Friday 9 AM-5 PM

Languages offered:

English, ASL, French and LSQ

Educational Support Services

If you’re a culturally Deaf, oral deaf, deafened or hard of hearing part-time student registered at a publicly-funded Ontario college or university, you can apply for free classroom accommodations so you can participate in the classroom experience.


Educational Support Services are offered at most CHS locations.

For more information or to find a location near you, contact:
Email: ess@chs.ca

Sign language interpreters

Ontario Interpreting Services at CHS provides American Sign Language (ASL)-English interpreting services across Ontario, and la langue des signes québécoise (LSQ)–French interpreting services primarily in the Ottawa and Sudbury regions, but arrangements can be made for other locations in the province.


For your convenience, all bookings are done through our centralized scheduling centre in Ottawa.

Hours:
Monday-Thursday 8 AM-8 PM
Friday 8 AM-5 PM
 

Hearing tests

We offer hearing tests for adults and children aged 3 years and over. If you have a hearing loss, an experienced audiologist will help find the best solution for you.

Hours:
Monday-Friday 9 AM-5 PM

Languages offered:
English, ASL, French and LSQ

Hearing aid services

If you need a hearing aid for the first time or want to replace one you already have, our experienced audiologists will make sure you find the one that’s right for your hearing loss and your budget.

We sell batteries, hearing aid accessories and assistive listening devices, and also offer hearing aid and FM system consultations. We can also provide replacements when your hearing aids are out for repairs.

We accept payment from various funding and assistance programs, including ODSP, Blue Cross Veteran’s Affairs, WSIB, and NHIB.

Hours

Monday-Friday 9 AM-5 PM
Wednesday 9 AM-10:30 AM (Drop-in for cleanings and minor repairs)

Languages offered: English, ASL

Hearing help classes

Don’t give up your favourite activities because of hearing loss. We offer Hearing Help classes so you can learn about:

  • hearing loss and hearing aids
  • communication devices
  • speech reading and communication strategies
  • assertiveness training and stress management
  • and much more

Meet other people with hearing loss and share common experiences. Bring your spouse or a friend so you can both benefit.

Hours:
Monday-Friday 9 AM-5 PM (By appointment only)

Languages offered:
English, ASL, French, and LSQ

 

CONNECT Counselling Services

We offer free professional counselling services to culturally Deaf, oral deaf, deafened and hard of hearing individuals of all ages, and their families, dealing with mental health issues, addiction, relationship problems, domestic violence or other serious challenges.

Hours:

Monday-Friday 9 AM-5 PM

Languages offered:

English, ASL, French and LSQ

General support services

We offer guidance, advocacy, support and counselling to culturally Deaf, oral deaf, deafened and hard of hearing individuals who request assistance to manage everyday life events including completing government forms and developing strategies to cope with hearing loss.

We offer presentations, workshops and displays on- and off-site to the deaf, hard of hearing, and hearing communities. Deaf Socials are offered once a month on a Wednesday morning.

Hours:
Monday-Friday 9 AM-5 PM

Languages offered:
English, ASL, French and LSQ

 

Hearing Care Counselling

If you’re 55 or older and have a hearing loss, we offer free counselling services to help you improve communication with family and friends, stay involved in social activities, and remain safe and independent at home. Home visits can be arranged as required.

We also serve younger adults (aged 19 and over) with other challenges as well as hearing loss who require home-based services

Our counsellors can also educate care providers, service providers and support groups on how to provide accessible services for people with hearing loss.

Hours:
Monday-Friday 9 AM-5 PM

Languages offered:
English, ASL, French and LSQ

Services for job seekers

Our employment consultants specialize in the unique needs of adults aged 16 and over who are culturally Deaf, oral deaf, deafened and hard of hearing to help you find a job and succeed at work.

Hours:
Monday-Friday 9 AM-5 PM

Languages offered:
English, ASL, French and LSQ

For more information or to make an appointment:
Email: employmentservices@chs.ca

Watch this video in ASL on our Employment Services.

This video is captioned. Click CC to view captions. 

Employment Ontario logo

Services for employers

We can help you find qualified candidates for job opportunities in your organization or business, and implement strategies to make your workplace accessible to culturally Deaf, oral deaf, deafened and hard of hearing employees and consumers.

Hours:
Monday-Friday 9 AM-5 PM

Languages offered:
English, ASL, French and LSQ

For more information or to make an appointment:
Email: employmentservices@chs.ca

Employment Ontario

Sign language classes for individuals

For Individuals

Sign language classes at CHS offer you an enjoyable and effective curriculum to learn American Sign Language (ASL) through classroom instruction, videotext and role-playing. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

Courses are offered in the Fall, Winter, Spring and Summer if minimum class size requirements are reached.

 

For Businesses, Agencies and Organizations

We can provide short-term ASL courses for businesses, agencies and organizations. To learn more about sign language classes for businesses, click here

 

Video Conferencing Services

Bring people together at different sites across Ontario for one-on-one or group meetings, interviews and training sessions and save travel time and money with our state-of the-art video conferencing services. 

Hours: By appointment only

Languages: English, ASL

For more information: 
Email: vcon@chs.ca

Sign Language Classes for Businesses

For Individuals

Sign language classes at CHS offer you an enjoyable and effective curriculum to learn American Sign Language (ASL) through classroom instruction, videotext and role-playing. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

Courses are offered in the Fall, Winter, Spring and Summer if minimum class size requirements are reached.

 

For Businesses, Agencies and Organizations

We can provide short-term ASL courses for businesses, agencies and organizations. To learn more about sign language classes for businesses, click here

Tinnitus and Hyperacusis Consultations

Office Information

CHS Ottawa

2197 Riverside Drive,
Suite 600
Ottawa, ON
K1H7X3

Contact Information

1-866-518-0000
1-877-215-9530
Contact Form

Hours of Operation

Monday-Friday 9AM-5PM

Additional Info

Wheelchair accessible

Languages: English, ASL, French and LSQ

For additional contact information, including program-specific contacts, please click here.

Latest News

Getting social the old-fashioned way

February 11 2015

CHS Ottawa hosts a social drop in for the Deaf and hard of hearing communities. 

Upcoming Events

Blog

Janine’s story: Dealing with hearing loss at work

December 09 2014

Janine shares her story of managing hearing loss at work with the help of the Canadian Hearing Society. 

CHS team showed true spirit in Scotiabank Toronto Waterfront Marathon Event

November 12 2014

CHS Board Member Diane Gregoris writes about CHS staff and volunteers' participation in the Scotiabank Toronto Waterfront...

Andrea’s Story: getting back in the job market

October 29 2014

Richard Vallee, Employment Consultant at CHS, writes a blog about Andrea Ouellette, whom he helped with job search and retraining....

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