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Your hearing health is essential. We can help!

 Book your FREE hearing test today!*

Call 1-866-518-0000 (ext. 4218) or complete the form below:

Full Name

 

Services

* Must be 18+. Offer valid until August 31, 2021.

Text: Open Clinic Locations 

These locations are open by appointment only:

  • Hamilton: 50 Dundurn Street South, Unit 119 (Fortino's Plaza) 
  • NEW CLINIC - Kingston: 1300 Bath Road, Frontenac Mall, Unit D4   
  • NEW CLINIC - Kitchener: 120 Ottawa St N
  • NEW CLINIC - London:  301 Oxford St W, London, ON N6H 1S6 (Cherryhill Mall)
  • Ottawa: 13-1620 Scott Street
  • Peel (Mississauga): 300-2227 South Millway
  • Scarborough: 3276 St. Clair Avenue East (Providence Healthcare)
  • Sudbury: 1233 Paris Street
  • Toronto: 271 Spadina Road
  • Windsor: 300 Giles Blvd. East
  • NEW CLINIC - York (Newmarket): 713 Davis Dr, Newmarket

All other non-audiology services will remain virtual for the foreseeable future. Thank you for your patience during this time.

getting ready for appointment

Prior to your appointment:

  • Clients will be screened for COVID-19 like symptoms
  • Appointments will be spaced to limit the number of people in the building at any one time, and to allow time for disinfecting procedures between appointments.
  • Please leave unnecessary belongings at home.

When you arrive for your appointment:

  • All staff will wear appropriate personal protective equipment and practice hand hygiene when delivering their respective services.
  • All clients will be required to provide their own face masks or face coverings.
  • Face masks must be worn upon entry into the building and during service delivery.
  • Clients will be required to practice hand hygiene.
  • Hand sanitizer will be made available throughout each CHS location.

Your safety is our top priority.  

Safety Standards

We have implemented measures to provide the safest and most effective experience possible.

  • Protective barriers will be installed in designated areas such as at reception desks.
  • CHS employees will self-screen for COVID-19 every morning before reporting to work.
  • All staff will wear appropriate personal protective equipment and practice hand hygiene when delivering their respective services.
  • All clients will be required to provide their own face masks.
  • Face masks must be worn upon entry into the building and during service delivery.
  • Clients will be required to practice hand hygiene at all times.
  • Waiting room chairs will be appropriately spaced for everyone’s protection.
  • Hand sanitizer stations will be made available throughout each CHS location.

cleaning practices

  • Our frontline staff will undergo infection control training and adopt an “ongoing cleaning” mindset to ensure special attention is given to high-touch areas and surfaces.
  • Audiology equipment will be thoroughly disinfected after each appointment.
  • Ongoing enhanced cleaning protocols will be implemented with Health Canada approved disinfectant products.

physical distancing

  • Wherever possible, a physical distance of 2 metres (6 feet) will be maintained during the delivery of care.
  • Signage will be installed at all our locations to remind our clients to maintain physical distancing in all areas.

capacity and booking

  • All appointments will need to be booked in advance.
  • If you are currently on a wait list for an appointment, you will be contacted by CHS to confirm and schedule your appointment.
  • Walk-in appointments will not be permitted under any circumstances.
  • Clients will be screened for COVID-19 like symptoms prior to their appointments.
  • Appointments will be spaced to limit the number of people in the building at any one time, and to allow time for disinfecting procedures between appointments.
  • Clients will be allowed one person only to accompany them to their appointment, and will be asked to leave unnecessary belongings at home.
  • Virtual appointments will be offered where appropriate.

FAQs

Q: How and when will I learn about my preferred location's reopening date? 
A: We will be posting regular updates on our website, CHS.ca, and on social media.  

Q: Will you still be offering virtual services after your audiology offices open?
A: The following services will continue to be delivered virtually:

  • Interpretation and Translation Services
  • Hearing Care Counselling
  • CONNECT Counselling
  • Employment Services
  • General Support Services

We provide hearing aids from all manufacturers with no sales incentives

Woman

 

Our team understands the importance of client-centered care and is commited to finding the best solution for your hearing health needs. Life doesn't stop with hearing loss. 

Are you experiencing signs of hearing loss?

one in three

Since hearing loss typically happens gradually over an extended period of time, it often goes unnoticed. But we are more widely affected by this silent affliction than you might realize.

Are you or is someone you love affected by hearing loss?

  • Constantly asking for words to be repeated 
  • Straining to hear/favouring one ear
  • Thinking that people always mumble 
  • Turning the television or radio up louder than usual 
  • Having difficulty hearing on the telephone
  • Ringing or buzzing in one or both ears