- About Us
- Strategic Plan
- Annual Reports
- Financial Information
- Rights and Responsibilities
- Compliments and Complaints
- Contact Us
- Programs and Services
- Accessibility Services
- CHS Interpreting Services
- About Deaf Interpreting
- Book an OIS Interpreter
- Become an OIS Interpreter
- Register for our Interpreter Internship Program
- Interpreter Internship Program - FAQs
- CHS Interpreting Services - Terms and Conditions
- Emergency Interpreting Services - Questions and Answers
- OIS Day Services vs. OIS Emergency Interpreting Service - Questions and Answers
- Ontario Interpreting Services (OIS) & CART - Questions and Answers
- Captioning Services
- Accessibility Consulting Services
- Accessibility Services for Individuals
- Accessibility Services for Businesses
- ASL & LSQ Translation and Content Development
- Workplace Accessibility Services
- Communication Devices
- Conference Accessibility Coordination
- Video Conferencing Services
- Deafblind Services
- Counselling Services
- Education Programs
- Educational Support Services – Post-Secondary
- Family Communication Program
- Language Instruction for Newcomers to Canada
- Literacy and Basic Skills
- Settlement Program for Newcomers to Canada
- Sign Language Classes for Businesses
- Sign Language Classes for Individuals
- Employment Services
- Hearing Healthcare
- Knowledge Centre
- Hearing loss
- Deaf culture
- Barrier-Free Education
- Classroom Accessibility Guide
- The Student Population
- Typical First Language Learners
- Late First Language Learners
- The Five Building Block Framework
- Mental Health Guide
- A Message from the Collaborators
- Guiding Principles
- How to Use this Guide
- What is meant by Mental Health and Well-Being?
- Mental Health Disorders and Risk factors
- Mental Health and Deafness
- The Developing Child
- Tools and Strategies for Parents/Teachers
- Contributors and Collaborators
- Language Foundations Workshop
- Glossary of Terms
- Questions parents ask: A guide for professionals
- Distress Centres and Crisis lines in Ontario
- Resources for youth with hearing loss
- Accessibility for All Ontarians
- Determining your accommodation needs
- Different Requirements for Accommodation
- Reasonable testing or examination accommodation
- Technology for youth who are deaf or hard of hearing
- Testing Accommodation
- Understanding barriers to accessibility
- Workplace Accommodation for Employers Checklist
- Career Assessment Tools
- Financing Your Training
- Finding Employment
- Self Advocacy
- Success Stories
- Summer Jobs
- Training on the Job
- Transition Planning
- Best Practices
- Checklist for families of youth who are deaf or hard of hearing going to colleges or universities
- Checklist for youth who are deaf or hard of hearing going to college or university
- Why is Transition Planning so Important?
- Working closely with your Individual Education Plan (IEP) in high school
- Transition Resources
- Your Rights
- Facts and figures
- Shop CHS
- Equality and Accessibility
- Submissions and Letters
- Ways to Give
- Community Partnerships
- Fundraising Events
- Matching Gifts
- Monthly Giving
- Planned Giving
- Tribute Gifts
- Scholarships Program
- Your Gift At Work
- Recycle Your Car
IT Generalist - Special Projects | Toronto | COMPETITION # 2019-013
JOB POSTING: COMPETITION # 2019-013
DATE: March 8, 2019
POSITION: IT Generalist – Special Projects
DEPARTMENT: Information Technology
START DATE: Immediately
POSITION STATUS: Permanent; Full-time, 35 hours per week
The IT Generalist – Special Projects will work closely with the IT Director on specific special projects as per the IT Business Plan. These special projects are approved by Senior Management for implementation. The identified projects will require consultation and working closely with project managers and vendors to complete within the required deadlines. It will be important to identify gaps or required changes and communicate to the IT management team on solutions.
Working closely with other management staff you will ensure the structured and coordinated planning of your team's development. Your technical background and experience will ensure you can offer the support and guidance required to support and assist other team members. The successful applicant is an experienced professional who is passionate about what they do and the organizations they serve to help CHS reach the advanced technology infrastructure that is required. You will use video conferencing best practices to train and support your stakeholders (board and management staff).
Through implementing effective video conferencing solutions, the IT Generalist will create training content and products that will provide seamless services to internal and external stakeholders to ensure that video communications happen anytime and anywhere in supporting key organizational strategic goals.
Responsible for day-to-day project tasks assigned from the IT Director and IT Operations Manager.
- Responsible for day-to-day support to management and the board of directors for video conferencing support.
- Development of training content.
- Provide training to management, staff and board members.
- Technical support of Skype for Business on all platforms.
- Installation of all new hardware including monitors, televisions and video conferencing equipment in all CHS offices.
- Technical support for all video conference meetings that are outside of CHS regular hours for special projects.
- Responsible for set-up, administration of network security, updating, monitoring and support of CHS’s multi-server network (Internal servers, Windows 2019 servers).
- Provide support to management for enrolling mobile devices to our Mobile Device Management system.
- Technical support for the Learning Management Solution in the organization including monitoring, addressing any technical issues and providing assistance for new features expansion.
- For organizational emergencies (e.g. inclement weather situations), connect remotely to update the internal website, NexTalk and email.
- Responsible for Disaster Recovery Server room and equipment located in Oshawa.
- Regular back-up of all critical data in the organization on-site and off-site.
- Work with the IT Operations Manager and other stakeholders using the ITIL methodology for IT Service Management.
- Back-up support for Skype for Business environment.
- Other duties as assigned
- An undergraduate degree in Information Technology or equivalent.
- 5 years of related experience in IT Generalist with focus knowledge of different Network Operating Systems for a large agency with multiple sites with the ability to work with higher management.
- Knowledge of database administration and SharePoint technologies.
- Experience with researching and implementing technologies.
- Demonstrated initiative and problem-solving skills within a centralized environment.
- Ability to balance workload, to maintain high levels of customer satisfaction.
- Ability to respond to shifting priorities and multi-task.
- Demonstrated excellent interpersonal, communication and organizational skills.
- Excellent judgement and decision-making skills.
- Creativity and flexibility.
- Proficiency in MS Office Suite, Internet, firewall network security.
- Fluency in ASL and LSQ are assets.
- Some travel throughout Ontario e.g. visiting regional offices; occasional travel out of province.
- Great team player
CLOSING DATE: March 19, 2019, Internal* External - Until Filled
*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
Email Resume and Cover Letter To: email@example.com
Subject Line: Competition #2019-013
Please email your resume and cover letter as an attachment or paste the Cover letter and resume into the body of the email. Remember to put the competition number in the subject line. Thank you for your application.
THE CANADIAN HEARING SOCIETY SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR CULTURALLY DEAF AND HARD OF HEARING APPLICANTS.