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Notice: Timmins Office

IT Generalist - Application Specialist, Office 365 | Toronto | COMPETITION # 2019-026

JOB POSTING: COMPETITION # 2019-026

DATE: May 13, 2019 
POSITION: IT Generalist - Application Specialist, Office 365
DEPARTMENT: Information Technology
LOCATION: Toronto
START DATE: Immediately
END DATE: 1-Year Contract
MINIMUM START SALARY: $50,929.23 per annum 
POSITION STATUS: Contract; Full-time, 35 hours per week 

POSITION SUMMARY:

The IT Generalist – Application Specialist, Office 365 will work closely with the IT Director on specific special projects as per the IT Business Plan. We are seeking an accomplished application specialist with skills in developing solutions using the Microsoft Office 365 suite. The core project will be the successful implementation and migration of Office 365 into the organization. It will be important to identify gaps, or required changes, and communicate to the IT management team on solutions. Your technical background and experience will ensure you can offer the required guidance to support and assist other team members. The successful candidate is an experienced professional who is passionate about what they do and the organizations they serve, which will help CHS reach the advanced technology infrastructure that is required. You will use video conferencing best practices to train and support CHS employees. 

MAJOR RESPONSIBILITIES:

Responsible for day-to-day project tasks assigned by the IT Director and IT Operations Manager. 
  • Engage with staff members to understand their business requirements and design, develop and implement solutions.
  • Use SharePoint from a content services perspective.
  • Integrate Office 365 with other technologies.
  • Consult with stakeholders to influence and set technical direction.
  • Contribute and communicate your expert knowledge of applications/systems and concepts to a broader audience.
  • Articulate the value and long-term benefit of actively utilizing Office 365 products and service to stakeholders.
  • Provide technical support and drive successful user adoption.
  • Educate staff members on Office 365 products and provide them with real-world scenarios of usage.
  • Use Microsoft Azure cloud technologies and services, including Office 365, and core Microsoft server technologies, including Active Directory, Exchange, Windows Server, System Center (SCCM, SCOM, SCSM). 

LINE OF RESPONSIBILITY:

Reports to the IT Operations Manager

QUALIFICATIONS:

  • An undergraduate degree in Information Technology or equivalent.
  • 5 years of related experience in IT Generalist with focused knowledge of different Network Operating Systems for a large agency with multiple sites with the ability to work with higher management.
  • Knowledge of database administration and SharePoint technologies.
  • Possess Office 365 technical skills and related certification.
  • Microsoft Office 365 planning and deployment experience. 
  • Experience with researching and implementing technologies.
  • Experience with SharePoint from a content services perspective.
  • Demonstrated initiative and problem-solving skills within a centralized environment.
  • Ability to balance workload, to maintain high levels of customer satisfaction.
  • Ability to respond to shifting priorities and multi-task.
  • Demonstrated excellent interpersonal, communication and organizational skills.
  • Excellent judgment and decision-making skills.
  • Creativity and flexibility.
  • Proficiency in MS Office Suite, Internet, firewall network security.
  • Fluency in ASL and LSQ are assets.
  • Some travel throughout Ontario e.g. visiting regional offices; occasional travel out of province.
  • Great team player.

CLOSING DATE: May 21, 2019, Internal* External - Until Filled 

*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.

EMAIL RESUME AND COVER LETTER TO: careers@chs.ca 
Subject Line: Competition #2019-026

Please email your resume and cover letter as an attachment or paste the cover letter and resume into the body of the email. Remember to put the competition number in the subject line. Thank you for your application.

THE CANADIAN HEARING SOCIETY SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR CULTURALLY DEAF AND HARD OF HEARING APPLICANTS.

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