
Hearing Aid Services and ProductsASL
Hear people better, feel safer because you can hear sounds around you, and be empowered to enjoy the activities you love.
For over 80 years, Canadian Hearing Services has been empowering Deaf and hard of hearing Canadians to overcome barriers to participation. We will help remove the stress of getting hearings aids. We'll guide your through the process, help you explore your options, and find the hearing aid that is right for you.

Hearing aids improve communicationASL
Today’s hearing aids are like tiny computers in or on your ears. Many models allow you to connect to other Bluetooth enabled devices such as TVs, phones, and tablets. The most common types of hearing aids are:
Receiver-in-canal (RIC) hearing aids are discreet behind-the-ear devices with a small speaker (receiver) at the end of a thin wire that goes into the ear canal. This popular design offers comfort, natural sound quality, and reduces the risk of feedback (whistling). RIC hearing aids are versatile and come with sought-after features, making them a great choice for various hearing needs.
Behind-the-ear (BTE) hearing aids are a traditional hearing aid style that rests comfortably behind the ear, connected to a custom-fit earmold by a tube that enters the ear canal. Their ability to house larger batteries and sound processors makes BTE hearing aids an excellent choice for individuals with severe hearing loss who need a more powerful device.
Custom hearing aids are hearing devices that are custom-made to fit the unique shape and size of an individual's ear. These hearing aids are made based on impressions taken of the wearer's ear canal. They come in various styles including in-the-ear (ITE), which fits entirely within the opening of the ear canal, in-the-canal (ITC) for a partial ear canal fit, the discreet completely in the canal (CIC) and invisible-in-the-canal (IIC) models. IIC and CIC are the two smallest options. Custom hearing aids are typically chosen based on individual preferences, primarily regarding appearance and sometimes dexterity, as the one-piece design can be more manageable for those with dexterity challenges, depending on the selected size.

How do hearing aids work?ASL
At the most basic level, hearing aids are made up of four primary parts:
- Microphone: The microphone picks up sounds from the environment and turns them into electrical signals
- Amplifier/Sound Processor: The amplifier makes the electrical signals stronger and adjusts them based on your hearing needs.
- Speaker/Receiver: The speaker receives the amplified signals and turns them back into sound waves where they travel through your ear for processing by your brain.
- Battery: The battery powers the hearing aid, providing the energy it needs to work

Canadian Hearing Services hearing clinicsASL
Our audiologists and hearing instrument specialists will help you find the hearing aid that is right for you. We take the time to understand your listening situations, lifestyle, budget, and goals and then help you explore your options.
- Our hearing clinics are located across Ontario and deliver hearing tests using state-of-the-art equipment
- Our hearing care clinicians are not on commission - creating a pressure-free experience
- We are a non-profit organization with Exemplary Standing with Accreditation Canada
- Our team is knowledgeable about funding and financial resources available for hearing aids. We will help you identify if you are eligible and walk you through the application process
- We offer a 90-day trial. If you’re not happy with your new hearing aids, simply bring them back for an exchange or refund. (A small fee may apply).
- We are not exclusively affiliated with any hearing aid manufacturer and carry a wide selection of products from them all
- We also specialize in earmolds, swim molds and noise protection

What to expect at your appointmentASL
Our staff will ask questions about your medical history, hearing challenges and sound environments; check your ears for wax buildup; and perform a range of tests to assess your hearing capabilities using state-of-the-art equipment. Following the hearing test, we’ll review the results with you and recommend a hearing aid evaluation.
A hearing aid evaluation is an opportunity to discuss specific hearing aid options and how they may help your overall communication.
- Learn how hearing aids work and how they can improve your hearing and communication
- Understand the benefits and limitations of hearing aids so you can make an informed decision
- Discuss your lifestyle, activity level, communication goals and the type of listening situations you need help with
- Explore hearing aid styles, models, features, and technical specifications
Once we have helped you explore all your options, we will prescribe or recommend the hearing aid that’s best for you and place your order with the manufacturer. Some hearing aids will require us to take an impression of your ears to ensure a perfect fit.

Picking up your new hearing aidsASL
When your new hearing aids arrive, you will need to come back to our clinic for a hearing aid fitting and orientation.
- Understand how to best use your hearing aids
- Learn how to clean and maintain your hearing aids
- Ensure they’re meeting your amplification needs

Follow up for your new hearing aidsASL
During the 90-day trial period, we strongly recommend you return for a follow-up visit to let us know how your hearing aids are performing. We will be able to adjust and fine tune if necessary. Many hearing aids can be programmed remotely through virtual platforms and may save you the trip.
During your follow up visit, we may recommend Hearing Care Counselling if you need help adjusting to your new hearing aids . Canadian Hearing Services offers free counseling services to people aged 55 and over who have hearing loss to help improve communication, stay involved in social activities, and remain safe and independent at home.
We recommend you return to our hearing clinic for an annual hearing test and hearing aid check-up. Regular visits help monitor your hearing loss and the effectiveness of your hearing aids.

Protect your investmentASL
A hearing aid costs between $1,000 and $4000, depending on the technology and features. CHS hearing aids come with a 3-year manufacturers warranty including a one-time loss and/or damage warranty where a deductible may apply.
It is important to care for your hearing aids and ensure they are working properly. With our Sound Rewards plan, we provide complete care, including follow up visits, maintenance and discounts on products and services. You’re completely covered and won’t need to worry about paying additional fees.
Book your free appointment today!
Complete the form below and we will contact you to schedule your appointment.
Phone:1-866-518-0000
TTY:1-877-215-9530
Email: audiology@chs.ca