Your Patient's Hearing

woman wearing ear phones and testing equipment


According to research by Statistics Canada and Canadian Hearing Services (CHS), many Canadians are unaware that they have experienced some level of hearing loss. Based on audiometric testing, an estimated 54% of Canadians aged 40 to 79 (8.2 million) have at least mild hearing loss in the high-frequency rage, but 77% of them (6.3 million) had not perceived any loss of hearing.  

The good news is that with a hearing test from CHS, properly fitted hearing aids, counselling and communication strategies, 90% of people with hearing loss can improve their communication.

That is why it is so important for physicians to refer patients for hearing healthcare services.

About Audiology Services at Canadian Hearing Services

CHS ’Audiology Program has modern, state-of-the-art facilities located throughout Ontario.  Services are provided by an experienced team of hearing healthcare professionals including audiologists and hearing instrument specialists. 
Audiology services include: 
•    Hearing tests
•    Hearing aid evaluations, sales and comprehensive hearing aid follow-up services 
•    Hearing aid batteries, maintenance products and Bluetooth accessories
•    Tinnitus consultations and Tinnitus Retraining Therapy 
•    Ear wax (cerumen) management
•    Home visits (*where available)
•    Earmolds, swim molds and noise protection
•    Workshops and classes
•    Aural rehabilitation sessions
•    Speech-Language Pathology (*Toronto) 

Person and Family-Centred Care

Audiological care at CHS is person and family-centred.  Our clients' needs, values, beliefs and preferences are important. Person and family-centred care includes:
•    Communication that is genuine, trusting, and respectful 
•    A relationship that promotes participation 
•    Understanding client concerns
•    Learning client preferences for support and care
•    Engaging with the client’s family (when appropriate & with permission)

CHS believes that interprofessional collaboration is a key component for successful outcomes. Interprofessional collaboration includes:  
•    Service from more than one program  
•    Sharing appropriate information among the client’s care team, only when it is necessary
•    Consulting with other professionals on the client’s care team
•    Coordinating service and treatment with other professionals on the client’s care team

patient centred care diagram

Refer your patient to CHS