- About Us
- Strategic Plan
- Annual Reports
- Financial Information
- Rights and Responsibilities
- Compliments and Complaints
- Contact Us
- Programs and Services
- Accessibility Services
- CHS Interpreting Services
- About Deaf Interpreting
- Book an OIS Interpreter
- Become an OIS Interpreter
- Register for our Interpreter Internship Program
- Interpreter Internship Program - FAQs
- Sign language interpreting services for victims of domestic violence, sexual assault and human trafficking
- CHS Interpreting Services - Terms and Conditions
- Emergency Interpreting Services - Questions and Answers
- OIS Day Services vs. OIS Emergency Interpreting Service - Questions and Answers
- Ontario Interpreting Services (OIS) & CART - Questions and Answers
- Captioning Services
- Accessibility Consulting Services
- Accessibility Services for Individuals
- Accessibility Services for Businesses
- ASL & LSQ Translation and Content Development
- Workplace Accessibility Services
- Communication Devices
- Conference Accessibility Coordination
- Video Conferencing Services
- Deafblind Services
- Counselling Services
- Education Programs
- Educational Support Services – Post-Secondary
- Family Communication Program
- Language Instruction for Newcomers to Canada
- Literacy and Basic Skills
- Settlement Program for Newcomers to Canada
- Sign Language Classes for Businesses
- Sign Language Classes for Individuals
- ASL Instructor Training
- Employment Services
- Hearing Healthcare
- Knowledge Centre
- Hearing loss
- Deaf culture
- Barrier-Free Education
- Classroom Accessibility Guide
- The Student Population
- Typical First Language Learners
- Late First Language Learners
- The Five Building Block Framework
- Mental Health Guide
- A Message from the Collaborators
- Guiding Principles
- How to Use this Guide
- What is meant by Mental Health and Well-Being?
- Mental Health Disorders and Risk factors
- Mental Health and Deafness
- The Developing Child
- Tools and Strategies for Parents/Teachers
- Contributors and Collaborators
- Webinars for Educators
- Language Foundations Workshop
- Glossary of Terms
- Questions parents ask: A guide for professionals
- Distress Centres and Crisis lines in Ontario
- Resources for youth with hearing loss
- Accessibility for All Ontarians
- Determining your accommodation needs
- Different Requirements for Accommodation
- Reasonable testing or examination accommodation
- Technology for youth who are deaf or hard of hearing
- Testing Accommodation
- Understanding barriers to accessibility
- Workplace Accommodation for Employers Checklist
- Career Assessment Tools
- Financing Your Training
- Finding Employment
- Self Advocacy
- Success Stories
- Summer Jobs
- Training on the Job
- Transition Planning
- Best Practices
- Checklist for families of youth who are deaf or hard of hearing going to colleges or universities
- Checklist for youth who are deaf or hard of hearing going to college or university
- Transition supports for youth who are deaf or hard of hearing and have additional developmental challenges
- Why is Transition Planning so Important?
- Working closely with your Individual Education Plan (IEP) in high school
- Transition Resources
- Your Rights
- Facts and figures
- Shop CHS
- Equality and Accessibility
- Submissions and Letters
- Ways to Give
- Community Partnerships
- Fundraising Events
- Matching Gifts
- Monthly Giving
- Planned Giving
- Tribute Gifts
- Scholarships Program
- Your Gift At Work
- Recycle Your Car
Corporate Products Categories
Text-to-Text Communication Systems
Text-to-text communication systems are interactive face-to-face communication tools that provide a means of communicating with your customers or employees. These portable systems enable people who are Deaf or have a hearing loss to communicate face-to-face instantly.
- a variety of setting including:
- financial institutions
- police services
- government offices
- customer service counters
- employment settings and more
Email CHS Corporate Services
Auditory alarms, whether activated by heat, smoke, or toxic fumes, warn of imminent danger by sound. For customers or employes who are Deaf or have hearing loss, these life saving emergency notification measures fail completely. Systems that incorporate high-intensity flash/strobe lights that are strong enough to attract attention are essential to the safety of your customers or employees who may be deaf, oral deaf, deafened, or hard of hearing.
In-house Emergency Paging System
A wireless paging system, connected to your fire panel, immediately notifies users of emergency situations via a vibrating pager, or by sending a text message to LCD displays placed throughout your facility, keeping everyone in your place of business aware of emergency alerts.
Please speak to one of our Consultants for other solutions that may work for you.
Email CHS Corporate Services
Assistive listening systems include FM, Infrared or loop systems. They are designed to connect the sound from the main speaker, sound system or other audio source and send the signal directly to wireless receivers worn by people with a hearing loss. The receivers allow individuals to adjust the volume to a comfortable level and can be used with a variety of headsets, including neckloop listening accessories for those with telecoil equipped hearing aids. Assistive Listening systems help to reduce background noise and compensate for poor room acoustics or distance from the sound source. Assistive Listening Systems can be portable and/or permanently installed and are recommended for all meeting assemblies where people with a hearing loss are present including; tours, lectures, small to large meeting venues, classrooms, places of worship, courtrooms, and theatres.
Email CHS Corporate Services
Soundfield systems are portable sound systems which clearly amplify a presenters/teachers voice. Consisting of one or more microphones and one or more loudspeakers, Soundfield Systems provide even sound coverage within a room.
In the classroom, hearing is essential for learning. In meeting rooms, presentations are lost if they are not audible. Soundfield Systems provide the amplification you need, when you need it. It is the most flexible amplification solution for classrooms, boardrooms, nursing homes and small to mid-sized meeting rooms.
Email CHS Corporate Services
CHS offers a wide range of free counselling services, at our locations across Ontario, to help Deaf and hard of hearing individuals and their families find healthy solutions to life’s challenges.
The solution may be as simple as helping you fill out an application form for a health card or as complex as finding ways to end an abusive relationship.
Our counsellors can help you work through a wide range of challenges.
Here are links to some websites that offer information for people who are culturally Deaf, oral deaf, deafened and hard of hearing.
Support groups can help people with hearing loss cope with everyday challenges by sharing information and making social connections. At CHS, we try to offer support groups in communities where a need is identified.
What we offer
There are various types of CHS support groups including:
Our Hearing Help Classes and Sound Advice Workshops give you practical information, tips and advice to help you overcome the challenges that come with hearing loss.
Hearing Help Classes
You don’t have to give up your favourite activities because of your hearing loss. We can help you through our Hearing Help classes.
Our audiologists can identify if you have tinnitus or hyperacusis and offer a number of therapeutic approaches to provide relief and manage these conditions.
About tinnutis and hyperacusis
Tinnitus affects about 10% to 15% of the population. It’s often described as a ringing, buzzing or pulsating sound in the ear.
If you’re 55 or older and have a hearing loss, we offer free counselling services to help you improve communication with family and friends, stay involved in social activities, and remain safe and independent at home.
Who we serve
Deaf and hard of hearing adults and preschool children who are experiencing speech and language difficulties will benefit from the assessment and therapy services offered by our experienced speech-language pathologists.
How we help adults
A speech-language pathologist will meet with you to determine your goals and create programs tailored to your needs. Services are provided in English, sign-supported English and American Sign Language (ASL).
Care and protection for your hearing aids
Funding and financial resources for hearing aids
CHS is an authorized vendor with:
You can order custom-made swim plugs and noise protection from CHS.
Swim plugs or molds are ideal for anyone who needs to keep their ear canals dry due to a history of ear infections, ear surgery or chronic conditions such as drainage. Swim molds keep out most of the moisture that can aggravate outer ear conditions making bathing, showering and swimming less worrisome. They’re custom made for your ears, have a floatable design and come in a rainbow of colours.
Over the years, physicians have referred thousands of patients, both children and adults, to the Canadian Hearing Society for hearing tests, hearing aid evaluations, classes and workshops, and tinnitus and hyperacusis consultations. Click here to receive a CHS physician referral “prescription” pad and a list of our locations.
We offer hearing tests for adults and children aged 3 years and over at 10 CHS locations across Ontario. If you have a hearing loss, an experienced audiologist will help find the best solution for you.
When to have a hearing test
Have you noticed a change in your hearing? Do you often ask people to repeat things? Are you turning up the volume on the TV or radio?
Sign language and spoken language interpreters
For students whose first language is ASL or LSQ, an interpreter provides communication in both ASL and spoken English, or LSQ and spoken French. The interpreter will translate classroom discussions into ASL or LSQ for the student and from ASL or LSQ to spoken language so the student can ask or answer questions and participate in discussions.
If you're Deaf or hard of hearing part-time student registered at a publicly-funded Ontario college or university, you can apply for free classroom accommodations so you can participate in the classroom experience.
Our experienced intervenors support people who have a combined loss of vision and hearing to allow them to participate in all aspects of daily life.
What we offer
CHS brings people together, from different locations across Ontario, for one-on-one or group meetings, interviews and training sessions. Our state-of the-art video conferencing services save travel time and money.
Let us caption your videos so you can communicate with Deaf and hard of hearing employees and consumers, reach new markets for your products or services, and comply with disability legislation.
Why caption your videos
Closed captioning (CC), also called “Same Language Subtitling,” allows viewers to read written text of what is being said in a video. Unlike open captioning, it can be turned on or off.
Adding captions to your videos, especially on your website, means you can:
CART AT CHS
Our professional CART writers provide live, word-for-word transcription of speech to text to make your conversations, meetings and presentations accessible to people who are Deaf and hard of hearing.