- About Us
- Programs and Services
- Overview
- Accessibility Services
- Overview
- CHS Interpreting Services
- Overview
- About Deaf Interpreting
- Book an OIS Interpreter
- Become an OIS Interpreter
- Register for our Interpreter Internship Program
- Interpreter Internship Program - FAQs
- Sign language interpreting services for victims of domestic violence, sexual assault and human trafficking
- CHS Interpreting Services - Terms and Conditions
- Emergency Interpreting Services - Questions and Answers
- OIS Day Services vs. OIS Emergency Interpreting Service - Questions and Answers
- Ontario Interpreting Services (OIS) & CART - Questions and Answers
- Captioning Services
- Accessibility Consulting Services
- Accessibility Services for Individuals
- Accessibility Services for Businesses
- ASL & LSQ Translation and Content Development
- Workplace Accessibility Services
- Communication Devices
- Conference Accessibility Coordination
- Video Conferencing Services
- Deafblind Services
- Counselling Services
- Education Programs
- Employment Services
- Hearing Healthcare
- Locations
- Knowledge Centre
- Overview
- Hearing loss
- Deaf culture
- Barrier-Free Education
- Overview
- Classroom Accessibility Guide
- Mental Health Guide
- Overview
- A Message from the Collaborators
- Guiding Principles
- How to Use this Guide
- What is meant by Mental Health and Well-Being?
- Mental Health Disorders and Risk factors
- Mental Health and Deafness
- The Developing Child
- Tools and Strategies for Parents/Teachers
- Contributors and Collaborators
- Resources
- Language Foundations Workshop
- Glossary of Terms
- Resources
- Overview
- Questions parents ask: A guide for professionals
- Distress Centres and Crisis lines in Ontario
- Resources for youth with hearing loss
- Overview
- Accommodation
- Overview
- Accessibility for All Ontarians
- Determining your accommodation needs
- Different Requirements for Accommodation
- Reasonable testing or examination accommodation
- Technology for youth who are deaf or hard of hearing
- Testing Accommodation
- Understanding barriers to accessibility
- Workplace Accommodation for Employers Checklist
- Career Assessment Tools
- Financing Your Training
- Finding Employment
- Publications
- Self Advocacy
- Success Stories
- Summer Jobs
- Training on the Job
- Transition Planning
- Overview
- Best Practices
- Checklist for families of youth who are deaf or hard of hearing going to colleges or universities
- Checklist for youth who are deaf or hard of hearing going to college or university
- Transition supports for youth who are deaf or hard of hearing and have additional developmental challenges
- Why is Transition Planning so Important?
- Working closely with your Individual Education Plan (IEP) in high school
- Transition Resources
- Your Rights
- Facts and figures
- Shop CHS
- Advocacy
- Ways to Give
Contact Us
Contact Us
Please note that our urgent@chs.ca and info@chs.ca email accounts will be temporarily out of service on Saturday September 21, 2019 from 6:00 to 10:00 p.m.
If you require Emergency Interpreting Services, you can contact us by Phone: 1-866-518-0000, TTY: 1-877-215-9530 or SMS/Text: 416-712-6637 (charges may apply). We apologize for any inconvenience this may cause.
If you require Emergency Interpreting Services, you can contact us by Phone: 1-866-518-0000, TTY: 1-877-215-9530 or SMS/Text: 416-712-6637 (charges may apply). We apologize for any inconvenience this may cause.
NEW
We've updated our contact information!
The Canadian Hearing Society’s (CHS) interactive voice response system (IVR) has been updated. When you call CHS’s main number, 1-866-518-0000, you are automatically connected to the IVR. The IVR system helps callers navigate the system and reach the person or department they are calling. We asked clients and staff about their experience with the current system. We listened to their comments and have made changes to improve their experience.
Click on a box to jump to a section:
Telephone
1-866-518-0000
We have a single toll-free telephone number (1-866-518-0000). To reach any program or staff member, dial the number and use your keypad to select from the menu options.
TTY
1-877-215-9530
We have a single toll-free TTY number (1-877-215-9530). To reach any program or staff member, dial the number and use your keypad to select from the menu options.
Email
For general questions and inquiries, please email:
- Accessibility Consulting: accessibilityconsulting@chs.ca
- American Sign Language Education: asleducation@chs.ca
- Audiology: audiology@chs.ca
- Communication Devices: sales@chs.ca
- Counselling: torontoconnect@chs.ca
- Educational Support Services: ess@chs.ca
- Employment Services: employmentservices@chs.ca
- Fundraising: giving@chs.ca
- Interpreting Services interpreting@chs.ca
- Literacy Training Services: literacytraining@chs.ca
- Translation & Captioning Services translation@chs.ca
Video Calls
Have a general question about CHS? Video call our Skype addresses and ask your question in ASL or LSQ.
Skype (ASL): Ask CHS
Skype (LSQ): Demande SCO
How to ask us a question with Skype video
In Skype, click search and enter the ASL or LSQ name (above) you want to add, then click Search Skype. Select the account from the search results and then click the video call icon.
Please note:
- This is for general inquiries only. If you would like to reach a specific program, please call or email directly. For Interpreting Services, our ASL and LSQ video channels are still available during the daytime.
Ask a question about Interpreting Services or schedule an interpreter.
Skype (ASL): CHS Interpreting
Skype (LSQ): Interpretation SCO
Fax
- American Sign Language Education: 1-833-336-4138
- Audiology: 1-855-259-8152
- Communication Devices: 1-866-781-9014
- Counselling: 1-866-781-8999
- Employment Services: 1-855-259-7728
- Fundraising: 1-833-366-4137
- Interpreting & Translation: 1-855-259-7557
- Literacy Training Services: 1-855-259-7809
Use district fax numbers when a program fax number (above) would not apply.
Any referrals for programs should be sent directly to that program.
- South West: 1-833-842-4254
Waterloo, London, Sarnia, Windsor, Chatham - East: 1-855-587-6219
Ottawa, Peterborough, Kingston, Cornwall, Belleville - Central West: 1-833-203-4421
Mississauga, Hamilton, Brantford, St. Catharines - North: 1-833-842-4255
Sudbury, North Bay, Timmins, Sault Ste. Marie, Thunder Bay, Elliott Lake - Central: 1-833-203-4422
Toronto, Durham, Newmarket, Barrie, Scarborough
Emergency Interpreting Services
- Telephone (English & French): 1-866-518-0000
- TTY (English & French): 1-877-215-9530
- Email (English & French): urgent@chs.ca
- SMS/Text (English & French): 416-712-6637 (charges may apply)
- Telephone (English & French): 1-866-518-0000
- TTY (English & French): 1-877-215-9530
- Email (English): interpreting@chs.ca
- Email (French): interpretation@chs.ca
- Skype (ASL): CHS Interpreting
- Skype (LSQ): Interpretation SCO
Find a CHS Office
CHS Head Office:
271 Spadina Road
Toronto, ON M5R 2V3
For more information, please contact the CHS location nearest you: