Accessible Hiring: Hospitality Industry


The "talent gap" is a growing problem in Canada, and in the hospitality sector especially, recruitment and turnover can be a huge expense.

This project, a partnership between ORHMA and the Canadian Hearing Society (CHS), will help you meet your business needs by introducing you to a new pool of employees and potential customers: people who are Deaf or hard of hearing.

Accessible employment isn't just a requirement of the Accessibility for Ontarians with Disabilities Act (AODA), it's good for your bottom line.

Hampton Inn Hotel

In a series of videos, you'll meet hotel and restaurant managers and employees, learn about their successes, and how you can apply that knowledge to your own business. You'll also learn how to apply these techniques to meeting the AODA customer service standard.

As well, four short webinars will introduce you to the business case for hiring Deaf or hard of hearing employees, break down myths, and make accommodations and technology solutions easy to understand and implement.

Finally, articles and resources will help you access the tools and funding that can help you meet your accessibility goals.