- About Us
- Governance and Leadership
- Strategic Plan
- Annual Reports
- Financial Information
- Compliments and Complaints
- Contact Us
- Programs and Services
- Accessibility Services
- Accessibility Consulting Services
- Accessibility Services for Businesses
- Accessibility Services for Individuals
- ASL & LSQ Translation and Content Development
- Workplace Accessibility Services
- Communication Devices
- Conference Accessibility Coordination
- Ontario Interpreting Services
- Captioning Services
- Video Conferencing Services
- Deafblind Services
- Educational Support Services – Post-Secondary
- Hearing Clinics Plus
- Hearing tests for children and adults
- Hearing aid evaluations, sales and service
- Information about hearing aids
- Tinnitus and Hyperacusis Consultations
- Speech and language programs for children and adults
- Classes and Workshops
- Support Groups
- Sound Tips newsletter
- Helpful Resources
- Counselling Services
- Education Programs
- Community Development Program
- Family Communication Program
- Language Instruction for Newcomers to Canada (Mississauga and London only)
- Literacy and Basic Skills
- Settlement Program for Newcomers to Canada (Mississauga only)
- Sign Language Classes for Businesses
- Sign Language Classes for Individuals
- Employment Services
- Knowledge Centre
- Hearing loss
- Deaf culture
- Glossary of Terms
- Helpful Resources
- Resources for youth with hearing loss
- Accessibility for All Ontarians
- Determining your accommodation needs
- Different Requirements for Accommodation
- Reasonable testing or examination accommodation
- Technology for youth who are deaf or hard of hearing
- Testing Accommodation
- Understanding barriers to accessibility
- Workplace Accommodation for Employers Checklist
- Career Assessment Tools
- Financing Your Training
- Finding Employment
- Self Advocacy
- Success Stories
- Summer Jobs
- Training on the Job
- Transition Planning
- Best Practices
- Checklist for families of youth who are deaf or hard of hearing going to colleges or universities
- Checklist for youth who are deaf or hard of hearing going to college or university
- Why is Transition Planning so Important?
- Working closely with your Individual Education Plan (IEP) in high school
- Transition Resources
- Your Rights
- Facts and figures
- Shop CHS
- Equality and Accessibility
- Submissions and Letters
- Ways to Give
- Corporate Philanthropy and Sponsorships
- Major Gifts
- Matching Gifts
- Monthly Giving
- Planned Giving
- Tribute Gifts
- Your donation at work
Principles of Service
We will strive to develop high quality and cost-effective services in consultation with national, provincial, regional and local consumer groups and individuals.
In addition, we value the right to freedom of choice and self-identification by persons who are deaf, deafened and hard of hearing and respond with professionalism and sensitivity towards their individual issues, cultural identity and values.
To achieve our purpose, we work to ensure:
Deaf, deafened and hard of hearing people should have equal and equitable access to all aspects of life including employment, education, recreation, housing, health care and social services. Similarly, CHS services should be accessible to the multicultural community it serves.
CHS is committed to promoting the rights of deaf, deafened and hard of hearing people.
CHS should provide individuals and community organizations with as much knowledge as possible to promote informed decision-making and program development. This includes information about hearing health care, Deaf culture and issues relevant to the deaf, deafened and hard of hearing communities.
Deaf, deafened and hard of hearing people should be involved in the planning and decision-making processes for all services relevant to their lives.
Consistent with its ambition to advocate full access for deaf, deafened and hard of hearing persons and to reflect the racial and ethnic diversity at large, CHS is committed to internal employment equity.
CHS services support deaf, deafened and hard of hearing people in achieving individual, maximum independence and in facilitating self-help.
CHS is committed to providing its services to an optimum level.
CHS is committed to respecting the variety of perspectives and cultural outlooks of our consumers.
CHS encourages the availability of service options so that deaf, deafened and hard of hearing individuals and their families can select the program best suited to their needs.