Canadian Hearing Society
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Waterloo

Serving the communities of Waterloo Region including Cambridge, Waterloo and Kitchener, as well as Guelph and Wellington County.

About CHS Waterloo

Located on the second floor of  Eastwood Square (where Value Village is located), CHS Waterloo’s office is located near a bus stop on GRT route 8 in a plaza that also offers free parking. Serving the Region of Waterloo since 1978, CHS Waterloo receives support from a variety of organizations and service clubs, including the Kitchener-Waterloo Sertoma Club, the Stork Foundation, the United Way organizations of Kitchener-Waterloo and Guelph, the Mississauga Halton Local Health Integration Network (LHIN) and the Ontario Ministry of Training, Colleges and Universities (MTCU)

Communication Devices

We offer expert advice, sales, installation and training on a wide range of communication devices to enhance communication for culturally Deaf, oral deaf, deafened and hard of hearing people.

We’re here to help you find the best technical solutions, at the best price, to enhance communication in your home or at your business, organization or facility.

Call for more information or come in to see us.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

For more information or to make an appointment:
Phone: 519-744-6811
Phone Toll Free: 1-800-668-5815
TTY Toll Free: 1-888-697-3611
Fax: 519-744-2390
Email: jdunlea@chs.ca

Educational Support Services

If you’re a culturally Deaf, oral deaf, deafened or hard of hearing part-time student registered at a publicly-funded Ontario college or university, you can apply for free classroom accommodations so you can participate in the classroom experience.

Educational Support Services are offered at most CHS locations.

For more information or to find a location near you, contact:
Phone toll-free:  1-877-347-3427
TTY toll-free:  1-877-347-3429
Email: ess@chs.ca

Sign Language Interpreters

Ontario Interpreting Services at CHS provides American Sign Language (ASL)-English interpreting services across Ontario, and la langue des signes québécoise (LSQ)–French interpreting services primarily in the Ottawa and Sudbury regions, but arrangements can be made for other locations in the province.

For your convenience, all bookings are done through our centralized scheduling centre in Ottawa.

Hours:
Monday-Thursday 8 AM-8 PM
Friday 8 AM-5 PM

For more information or to book an interpreter, contact:
Phone:  1-855-656-3748
TTY: 1-877-843-0368
Skype: callois.chs
Email: requests@oischs.ca
Fax: 1-855-656-3750

Hearing Help classes

Don’t give up your favourite activities because of hearing loss. We offer Hearing Help classes so you can learn about:

  • hearing loss and hearing aids
  • communication devices
  • speech reading and communication strategies
  • assertiveness training and stress management
  • and much more

Meet other people with hearing loss and share common experiences. Bring your spouse or a friend so you can both benefit.  

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

For more information or to make an appointment:
Phone: 519-744-6811
TTY: 1-888-697-3611
Email: jhaynes@chs.ca

CONNECT Counselling

We offer free professional counselling services to culturally Deaf, oral deaf, deafened and hard of hearing individuals of all ages, and their families, dealing with mental health issues, addiction, relationship problems, domestic violence or other serious challenges.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

For more information or to book an appointment:
Phone: 519-744-6811
TTY: 1-888-697-3611
Email: gbrunsdon@chs.ca or vbonanno@chs.ca

General Support Services

We offer guidance, advocacy, support and counselling to culturally Deaf, oral deaf, deafened and hard of hearing individuals who request assistance to manage everyday life events including completing government forms and developing strategies to cope with hearing loss.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

For more information or to book an appointment:
Phone: 519-744-6811
TTY: 1-888-697-3611
Email: smccarter@chs.ca

Hearing Care Counselling

If you’re 55 or older and have a hearing loss, we offer free counselling services to help you improve communication with family and friends, stay involved in social activities, and remain safe and independent at home. Home visits can be arranged as required.

We also serve younger adults (aged 19 and over) with other challenges as well as hearing loss who require home-based services.

Our counsellors can also educate care providers, service providers and support groups on how to provide accessible services for people with hearing loss.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

For more information or to book an appointment:
Phone: 519-744-6811
TTY: 1-888-697-3611
Email: jhaynes@chs.ca

Services for Job Seekers

Our employment consultants specialize in the unique needs of adults aged 16 and over who are culturally Deaf, oral deaf, deafened and hard of hearing to help you find a job and succeed at work.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

For more information or to make an appointment:
Phone: 519-744-6811
TTY Toll Free: 1-888-697-3611
Email: whughes@chs.ca

Services for Employers

We can help you find qualified candidates for job opportunities in your organization or business, and implement strategies to make your workplace accessible to culturally Deaf, oral deaf, deafened and hard of hearing employees and consumers.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

For more information or to make an appointment:
Phone: 519-744-6811
TTY Toll Free: 1-888-697-3611
Email: whughes@chs.ca

Sign Language Classes

For Individuals

Sign language classes at CHS offer you an enjoyable and effective curriculum to learn

American Sign Language (ASL) through classroom instruction, videotext and role-playing, and also teach you about Deaf culture. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum developed at Vista Community College in Berkeley, California that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

For Businesses

CHS also offers workplace classes customized to the needs of businesses and organizations who want their employees to learn American Sign Language (ASL) to improve communication with their customers, clients and co-workers. To learn more about sign language classes for businesses, click here.

Our courses are taught in partnership with Conestoga College.  Courses are offered at various Conestoga College campuses.  To apply, you'll need to go through the normal college registration process.

For more information or to register:
Phone: 519-744-6811
TTY Toll Free: 1-888-697-3611 

Material Fees
Levels Fee
ASL 101 - 102 $86.30 + HST (Units 1-6)
ASL 103
$37.60 + HST (Units 7-12)
ASL 201-203 $91.30 + HST 
Social Dynamics of Deaf Culture $10.45 for Student Notes Package

 

Spring 2014 Class Schedules
Level Dates Days Times Location Fee
ASL 101 April 15 - June 17 Tuesdays 6:30 PM - 9:30 PM Doon Campus $336.64
ASL 102 April 17 - June 19 Thursdays 6:30 PM - 9:30 PM Doon Campus $336.64
ASL 103 April 17 - June 19 Thursdays 6:30 PM - 9:30 PM Doon Campus $336.64
ASL 201 April 16 - June 18 Wednesdays 6:30 PM - 9:30 PM Doon Campus $336.64
ASL 202 April 16 - June 18 Wednesdays 6:30 PM - 9:30 PM Doon Campus $336.64
ASL 203 April 15 - June 17 Tuesdays 6:30 PM - 9:30 PM Doon Campus $336.64
Social Dynamics of Deaf Culture  N/A N/A  N/A N/A N/A

 

 

ASL Youth Class New! 
Course Dates    Days Time Location Fee Instructor
Introductory ASL

May 3 
May 10
May 17

Saturdays  10:00 AM - 1:00 PM  CHS Waterloo $75.00 Charles McKelvey

Video Conferencing Services

Bring people together at different sites across Ontario for one-on-one or group meetings, interviews and training sessions and save travel time and money with our state-of the-art video conferencing services. 

Hours: By appointment only

Languages: English, ASL

For more information: 
Email: vcon@chs.ca

Sign Language Classes

For Individuals

Sign language classes at CHS offer you an enjoyable and effective curriculum to learn American Sign Language (ASL) through classroom instruction, videotext and role-playing, and also teach you about Deaf culture. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum developed at Vista Community College in Berkeley, California that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

For Businesses

CHS also offers workplace classes customized to the needs of businesses and organizations who want their employees to learn American Sign Language (ASL) to improve communication with their customers, clients and co-workers. To learn more about sign language classes for businesses, click here

For more information or to register:

Phone: 519-744-6811

TTY Toll Free: 1-888-697-3611 

Office Information

CHS Waterloo

120 Ottawa Street North,
Suite 200
Kitchener, ON
N2H3K5

Contact Information

1-800-668-5815
519-744-6811
1-888-697-3611
519-744-2390
Contact Form

Hours of Operation

Monday-Friday 9AM-5PM

Regional Director

Victoria Baby

Additional Info

Free parking in lot
Wheelchair accessible
Languages: English, ASL

Recent News & Events

Peel and Waterloo Regions 8th Annual Golf Tournament and Auction Fundraiser

August 21, 2014

Enjoy a fabulous day of golf while supporting the Canadian Hearing Society!   Package Cost   Early Bird Regular Price Individual Golfer (we will assign you a team) $150.00 $155.00 Team...

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Sound Advice – Communication is the name of the Game!

May 28, 2014

This full day information session on hearing loss and communication is presented by The Canadian Hearing Society.     Find out everything you need to know about how hearing loss affects social...

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Recent Blog Posts

A picture of a woman, Rebecca Grundy.

Coping with loss

A blog post by Rebecca Grundy, Program Director, Counselling Services, about the story of a woman who received support from CHS Counselling Services.

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A smiling John playing drums at a summer rock festival.

Single-side-deafness, hearing aids and my inner space (Part 2)

Part 2 of a blog post by John Lalley on single-side-deafness and getting the right hearing aids.

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