Canadian Hearing Society
  • Font size:
    A A A
  • Display mode:
Login Register
Donate Now
Search…

Thunder Bay

Serving Thunder Bay and communities in the Thunder Bay district.

About CHS Thunder Bay

Located in the South Ward of Thunder Bay (formerly known as Fort William), CHS Thunder Bay can be found in the Victoriaville Mall nearest to the entrance adjacent to Renco Foods in Centennial Square. CHS Thunder Bay offers services to culturally Deaf, oral deaf, deafened and hard of hearing residents that include counselling, interpreting, and education programs.

Communication Devices

We offer expert advice, sales, installation and training on a wide range of communication devices to enhance communication for culturally Deaf, oral deaf, deafened and hard of hearing people.

We’re here to help you find the best technical solutions, at the best price, to enhance communication in your home or at your business, organization or facility.

Call for more information or come in to see us.

Hours: Monday-Friday 9 AM-5 PM

Languages: English

For more information or to make an appointment:
Phone: 807-623-1646
TTY: 807-623-5639 

Educational Support Services

If you’re a culturally Deaf, oral deaf, deafened or hard of hearing part-time student registered at a publicly-funded Ontario college or university, you can apply for free classroom accommodations so you can participate in the classroom experience.

Educational Support Services are offered at most CHS locations.

For more information or to find a location near you, contact:
Phone toll-free:  1-877-347-3427
TTY toll-free:  1-877-347-3429
Email: ess@chs.ca

Sign language interpreters

Ontario Interpreting Services at CHS provides American Sign Language (ASL)-English interpreting services across Ontario, and la langue des signes québécoise (LSQ)–French interpreting services primarily in the Ottawa and Sudbury regions, but arrangements can be made for other locations in the province.

For your convenience, all bookings are done through our centralized scheduling centre in Ottawa.

Hours:
Monday-Thursday 8 AM-8 PM
Friday 8 AM-5 PM

For more information or to book an interpreter, contact:
Phone:  1-855-656-3748
TTY: 1-877-843-0368
Skype: callois.chs
Email: requests@oischs.ca
Fax: 1-855-656-3750

Hearing Help classes

If you’re 55 or older and have a hearing loss, we offer free counselling services to help you improve communication with family and friends, stay involved in social activities, and remain safe and independent at home. Home visits can be arranged as required.

We also serve younger adults (aged 19 and over) with other challenges as well as hearing loss who require home-based services.

Our counsellors can also educate care providers, service providers and support groups on how to provide accessible services for people with hearing loss.

Hours: Monday-Friday 9 AM-5 PM
(After hours by appointment only – as required)

Languages: English

For more information or to make an appointment:
Phone: 807-623-1646
TTY: 807-623-5639

CONNECT Counselling

We offer free professional counselling services to culturally Deaf, oral deaf, deafened and hard of hearing individuals of all ages, and their families, dealing with mental health issues, addiction, relationship problems, domestic violence or other serious challenges.

Hours: Monday-Friday 9 AM-5 PM

Languages: English, ASL

For more information or to book an appointment:
Phone: 807-623-1646
TTY: 807-623-5639

General Support Services

We offer guidance, advocacy, support and counselling to culturally Deaf, oral deaf, deafened and hard of hearing individuals who request assistance to manage everyday life events including completing government forms and developing strategies to cope with hearing loss.

Hours: Monday-Friday 9 AM-5 PM
(By appointment only outside office hours)

Languages: English, ASL

For more information or to make an appointment:
Phone: 807-623-1646
TTY: 807-623-5639

Hearing Care Counselling

If you’re 55 or older and have a hearing loss, we offer free counselling services to help you improve communication with family and friends, stay involved in social activities, and remain safe and independent at home. Home visits can be arranged as required.

We also serve younger adults (aged 19 and over) with other challenges as well as hearing loss who require home-based services.

Our counsellors can also educate care providers, service providers and support groups on how to provide accessible services for people with hearing loss.

Hours: Monday-Friday 9 AM-5 PM
(After hours by appointment only – as required)

Languages: English

For more information or to make an appointment:
Phone: 807-623-1646
TTY: 807-623-5639

Literary and Basic Skills

We offer free classes in literacy and basic life skills to help you become more independent, improve employment-related skills, and prepare for any level of education or training.

We provide language and skill development in American Sign Language (ASL) in accordance with MTCU EOIS guidelines to support Deaf learners’ goal paths. We are the only literacy program for Deaf adults north of Sault Ste. Marie. Instruction is offered one-on-one and in group sessions on-site, off-site or via e-learning or videoconferencing

We also have an ASL and Literacy Consultant on contract under the Infant Hearing Program.

Hours: Monday-Friday 9 AM-3 PM
(Evenings available dependent on learner and practitioner availability)

Languages: ASL

For more information or to make an appointment:
Phone: 807-623-1646
TTY: 807-623-5639

Video Conferencing Services

Bring people together at different sites across Ontario for one-on-one or group meetings, interviews and training sessions and save travel time and money with our state-of the-art video conferencing services. 

Hours: By appointment only

Languages: English, ASL

For more information: 
Email: vcon@chs.ca

Office Information

CHS Thunder Bay

125 Syndicate Avenue South,
Victoriaville Centre, Suite 35
Thunder Bay, ON
P7E6H8

Contact Information

1-866-646-0514
807-623-1646
1-877-634-0183
807-623-4815
Contact Form

Hours of Operation

Monday-Friday 9AM-5PM

Regional Director

Nancy Patterson

Additional Info

Vicotoriaville Parkade or metered street parking
Wheelchair accessible
Languages: English, ASL

Recent News & Events

Fire prevention and safety

March 7, 2014

In partnership with the Thunder Bay Fire Rescue, CHS is hosting a display at the Intercity Mall at Thunder Bay featuring visual fire alarms for people who are Deaf or hard of hearing. Come and learn...

Read More

View All News & Events

Recent Blog Posts

A picture of a woman, Rebecca Grundy.

Coping with loss

A blog post by Rebecca Grundy, Program Director, Counselling Services, about the story of a woman who received support from CHS Counselling Services.

Read More

A smiling John playing drums at a summer rock festival.

Single-side-deafness, hearing aids and my inner space (Part 2)

Part 2 of a blog post by John Lalley on single-side-deafness and getting the right hearing aids.

Read More

View All Blog Posts
Back to Top