Canadian Hearing Society
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London

Serving the counties of Middlesex, Oxford, Elgin, Huron, Perth, with limited services to Grey/ Bruce counties.

About CHS London

Located near downtown London on Wellington Street just south of Horton Street, CHS London first opened in 1961 focusing primarily on job placement for its consumers. CHS London moved to its current location in 2002 and boasts a staff of 12 offering a variety of services.

Community Development

We offer free counselling and communications devices support to culturally Deaf, oral deaf, deafened and hard of hearing individuals living in London/Middlesex who are dealing with life and financial issues.

Hours: Monday-Friday 9AM-4PM

Languages offered: ASL, English, DI

For more information or to make an appointment:
Phone: 519-667-3325
TTY Toll Free: 1-888-697-3613
Email: jlindsay@chs.ca

CONNECT Counselling

We offer free professional counselling services to culturally Deaf, oral deaf, deafened and hard of hearing individuals of all ages, and their families, dealing with mental health issues, addiction, relationship problems, domestic violence or other serious challenges.

Languages: ASL, English, DI

Hours: Monday-Friday 9AM-5PM
Evenings by appointment

For more information or to make an appointment:
Phone: 519-667-3325
TTY Toll Free: 1-888-697-3613
Email: jboufford@chs.ca

General Support Services

We offer free guidance, advocacy, support and counselling to culturally Deaf, oral deaf, deafened and hard of hearing individuals who request assistance to manage everyday life events including completing government forms and developing strategies to cope with hearing loss.

Hours: Monday-Friday 9AM-5PM
Evenings by appointment

Languages: ASL, English, DI

For more information or to make an appointment:
Phone: 519-667-3325
TTY Toll Free: 1-888-697-3613
Email: jlindsay@chs.ca

Hearing Care Counselling

If you’re 55 or older and have a hearing loss, we offer free counselling services to help you improve communication with family and friends, stay involved in social activities, and remain safe and independent at home. Home visits can be arranged as required.

We also serve younger adults (aged 19 and over) with other challenges as well as hearing loss who require home-based services

Our counsellors can also educate care providers, service providers and support groups on how to provide accessible services for people with hearing loss.

Languages: ASL, English

Hours: Monday-Friday 9AM-5PM
Evenings by appointment

For more information or to make an appointment:
Phone: 519-667-3325
TTY Toll Free: 1-888-697-3613
Email: jlindsay@chs.ca

Services for Job Seekers

Our employment consultants specialize in the unique needs of adults aged 16 and over who are culturally Deaf, oral deaf, deafened and hard of hearing to help you find a job and succeed at work.

Hours: Monday-Friday 9AM-5PM
Evenings by appointment

Languages offered: English, ASL, DI

For more information or to make an appointment:
Phone: 519-667-3325
TTY Toll Free: 1-888-697-3613
Email: rshannon@chs.ca

Services for Employers

We can help you find qualified candidates for job opportunities in your organization or business, and implement strategies to make your workplace accessible to culturally Deaf, oral deaf, deafened and hard of hearing employees and consumers.

Hours: Monday-Friday 9AM-5PM
Evenings by appointment

Languages offered: English, ASL, DI

For more information or to make an appointment:
Phone: 519-667-3325
TTY Toll Free: 1-888-697-3613
Email: rshannon@chs.ca

Language Instruction for Newcomers to Canada (LINC)

Our experienced instructors provide free language instruction to culturally Deaf, oral deaf, deafened, and hard of hearing adult newcomers to Canada to help you learn or improve your English language skills. LINC is a free program funded by Citizenship and Immigration Canada to teach you basic communication skills, how to read and write in English, and life skills to help you adapt to living in Canada.

Hours: Monday-Friday 9 AM-4 PM

Languages offered: English, ASL, DI

To register for this program, students must have a language assessment and referral from the London Cross Cultural Learner Centre.
Phone: 519-432-1133
Fax: 519-660-6168
Email: cclc@lcclc.org

For more information:
Phone: 519-667-3325
TTY Toll Free: 1-888-697-3613
Email: jpersi@chs.ca

Sign language classes

Our sign language classes offer you an enjoyable and effective curriculum to learn

American Sign Language (ASL) through classroom instruction, videotext and role-playing. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

Our classes are taught in partnership with Fanshawe. To register, go to the Fanshawe College website.

Communication Devices

We offer expert advice, sales, installation and training on a wide range of communication devices to enhance communication for culturally Deaf, oral deaf, deafened and hard of hearing people.

We’re here to help you find the best technical solutions, at the best price, to enhance communication in your home or at your business, organization or facility.

Call for more information or come in to see us.

Languages: ASL, English, DI

Hours:

Monday-Friday 9AM-5PM
Evenings by appointment

Contact us for more information

Phone: 519-667-3325
TTY Toll Free: 1-888-697-3613
Email: dvandaele@chs.ca

Sign language interpreters

Ontario Interpreting Services at CHS provides American Sign Language (ASL)-English interpreting services across Ontario, and la langue des signes québécoise (LSQ)–French interpreting services primarily in the Ottawa and Sudbury regions, but arrangements can be made for other locations in the province.

For your convenience, all bookings are done through our centralized scheduling centre in Ottawa.

Hours:
Monday-Thursday 8 AM-8 PM
Friday 8 AM-5 PM

For more information or to book an interpreter, contact:
Phone:  1-855-656-3748
TTY: 1-877-843-0368
Skype: callois.chs
Email: requests@oischs.ca
Fax: 1-855-656-3750

Educational Support Services

If you’re a culturally Deaf, oral deaf, deafened or hard of hearing part-time student registered at a publicly-funded Ontario college or university, you can apply for free classroom accommodations so you can participate in the classroom experience.

Educational Support Services are offered at most CHS locations.

For more information or to find a location near you, contact:
Phone toll-free:  1-877-347-3427
TTY toll-free:  1-877-347-3429
Email: ess@chs.ca

Video Conferencing Services

Bring people together at different sites across Ontario for one-on-one or group meetings, interviews and training sessions and save travel time and money with our state-of the-art video conferencing services. 

Hours: By appointment only

Languages: English, ASL

For more information: 
Email: vcon@chs.ca

Sign Language Classes

Our sign language classes offer you an enjoyable and effective curriculum to learn American Sign Language (ASL) through classroom instruction, videotext and role-playing. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

Our classes are taught in partnership with Fanshawe. To register, go to the Fanshawe College website

Office Information

CHS London

181 Wellington Street
London, ON
N6B2K9

Contact Information

519-667-3325
1-888-697-3613
519-667-9668
Contact Form

Hours of Operation

Monday-Friday 9AM-5PM

Regional Director

Marilyn Reid

Additional Info

Metered street parking

Wheelchair access available at the rear of the building

Languages: English, ASL

Recent Blog Posts

A picture of a woman, Rebecca Grundy.

Coping with loss

A blog post by Rebecca Grundy, Program Director, Counselling Services, about the story of a woman who received support from CHS Counselling Services.

Read More

A smiling John playing drums at a summer rock festival.

Single-side-deafness, hearing aids and my inner space (Part 2)

Part 2 of a blog post by John Lalley on single-side-deafness and getting the right hearing aids.

Read More

View All Blog Posts
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