Canadian Hearing Society
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Kingston

Located in the Frontenac Mall, CHS Kingston offers counselling, education, communication devices advice and sales, and employment services for people who are Deaf and hard of hearing.

About CHS Kingston

Our office in the Frontenac Mall on Bath Road near the intersection of Centennial Drive is two doors away from the Dollarama store. The mall is easily accessible by public transit and offers ample parking.

CHS Kingston has been serving the city of Kingston and the counties of Frontenac, Lennox and Addington since 1976 and we moved to our current location in 2008.

Our team of dedicated staff members has grown to 10 with the addition of a second part-time counsellor in our Hearing Care Counselling program thanks to funding from the Kingston-area United Way KFL&A.

We are also developing partnerships with other agencies that provide services or supports to seniors such as the Kingston chapter of the Canadian Hard of Hearing Association (CHHA), the Lions Club, the Rotary Club and the Community Care Access Centre (CCAC).

Communication Devices

We offer expert advice, sales, installation and training on a wide range of communication devices to enhance communication for culturally Deaf, oral deaf, deafened and hard of hearing people.

We’re here to help you find the best technical solutions, at the best price, to enhance communication in your home or at your business, organization or facility.

Call for more information or come in to see us.

Languages: ASL, English

Hours: Monday-Friday 9AM-5PM

Educational Support Services

If you’re a culturally Deaf, oral deaf, deafened or hard of hearing part-time student registered at a publicly-funded Ontario college or university, you can apply for free classroom accommodations so you can participate in the classroom experience.

Educational Support Services are offered at most CHS locations.

For more information or to find a location near you, contact:
Phone toll-free:  1-877-347-3427
TTY toll-free:  1-877-347-3429
Email: ess@chs.ca

Sign language interpreters

Ontario Interpreting Services at CHS provides American Sign Language (ASL)-English interpreting services across Ontario, and la langue des signes québécoise (LSQ)–French interpreting services primarily in the Ottawa and Sudbury regions, but arrangements can be made for other locations in the province.

For your convenience, all bookings are done through our centralized scheduling centre in Ottawa.

Hours:
Monday-Thursday 8 AM-8 PM
Friday 8 AM-5 PM

For more information or to book an interpreter, contact:
Phone:  1-855-656-3748
TTY: 1-877-843-0368
Skype: callois.chs
Email: requests@oischs.ca
Fax: 1-855-656-3750

Hearing Help classes

Don’t give up your favourite activities because of hearing loss. We offer Hearing Help classes so you can learn about:

  • hearing loss and hearing aids
  • communication devices
  • speech reading and communication strategies
  • assertiveness training and stress management
  • and much more

Meet other people with hearing loss and share common experiences. Bring your spouse or a friend so you can both benefit.  

There is a nominal fee to cover the cost of materials and refreshments.

For more information or to register:
Phone: 613-544-1927
Phone Toll Free: 1-877-544-1927
TTY Toll Free: 1-877-817-8209
Fax: 613-544-1975
Email: info@chs.ca

CONNECT Counselling

We offer free professional counselling services to culturally Deaf, oral deaf, deafened and hard of hearing individuals of all ages, and their families, dealing with mental health issues, addiction, relationship problems, domestic violence or other serious challenges.

Languages: ASL, English

Hours: Monday-Friday 9AM-5PM
Outside of business hours by appointment

For more information or to make an appointment:
Phone: 613-544-1927
Phone Toll Free: 1-877-544-1927
TTY Toll Free: 1-877-817-8209
Fax: 613-544-1975
Email: info@chs.ca

General Support Services

We offer free guidance, advocacy, support and counselling to culturally Deaf, oral deaf, deafened and hard of hearing individuals who request assistance to manage everyday life events including completing government forms and developing strategies to cope with hearing loss.

Hours:
Monday-Friday 9AM-5PM
Evenings and weekends by appointment

Languages: ASL, English, French (on request)

For more information or to make an appointment:
Phone: 613-544-1927
Phone Toll Free: 1-877-544-1927
TTY Toll Free: 1-877-817-8209
Fax: 613-544-1975
Email: info@chs.ca

Hearing Care Counselling

If you’re 55 or older and have a hearing loss, we offer free counselling services to help you improve communication with family and friends, stay involved in social activities, and remain safe and independent at home. Home visits can be arranged as required.

We also serve younger adults (aged 19 and over) with other challenges as well as hearing loss who require home-based services

Our counsellors also provide Hearing Health Care Clinics in long-term care facilities, retirement homes and community health centres which offer:

  • hearing aid cleaning
  • basic ear exams (otoscopy)
  • education and counselling
  • hearing screening
  • referrals as needed

Languages: English
ASL, French and LSQ on request

Hours:
Monday-Friday 9AM-5PM
Evenings and weekends by appointment

For more information or to make an appointment:
Phone: 613-544-1927
Phone Toll Free: 1-877-544-1927
TTY Toll Free: 1-877-817-8209
Fax: 613-544-1975
Email: info@chs.ca

Services for Job Seekers

Our employment consultants specialize in the unique needs of adults aged 16 and over who are culturally Deaf, oral deaf, deafened and hard of hearing to help you find a job and succeed at work.

Funding may be available for work-related disability supports.

This program is funded by the Ontario Disabilities Supports Program and offered in partnership with the Ministry of Community and Social Services.

Hours: Monday-Friday 9AM-5PM
After hours and weekends by appointment

Languages offered: English, ASL

For more information or to make an appointment:
Phone: 613-544-1927
Phone Toll Free: 1-877-544-1927
TTY Toll Free: 1-877-817-8209
Fax: 613-544-1975
Email: info@chs.ca

Services for Employers

We can help you find qualified candidates for job opportunities in your organization or business, and implement strategies to make your workplace accessible to culturally Deaf, oral deaf, deafened and hard of hearing employees and consumers.

This program is funded by the Ontario Disabilities Supports Program.

Hours: Monday-Friday 9AM-5PM
After hours and weekends by appointment

Languages offered: English, ASL

For more information or to make an appointment:
Phone: 613-544-1927
Phone Toll Free: 1-877-544-1927
TTY Toll Free: 1-877-817-8209
Fax: 613-544-1975
Email: info@chs.ca

Sign language classes

Sign language classes at CHS offer you an enjoyable and effective curriculum to learn

American Sign Language (ASL) through classroom instruction, videotext and role-playing. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

Courses are offered in the Fall, Winter, Spring and Summer if minimum class size requirements are reached.

For Businesses, Agencies, Organizations
We can provide short-term ASL courses for businesses, agencies and organizations. To learn more about sign language classes for businesses, click here.

ASL Spring 2014 Schedule
Level Date Day Time Material Fees Course Fee Instructor
101 April 28, 2014 - June 23, 2014 Mondays 6:00 PM - 9:00 PM $86.00 $150.00 Randy Vivian
102 April 22, 2014 - June 24, 2014 Tuesdays 6:00 PM - 9:00 PM N/A  $175.00 Randy Vivian
103 April 23, 2014 - June 25, 2014 Wednesdays 6:00 PM - 9:00 PM $42.00 $185.00 Randy Vivian
201 April 24, 2014 - June 26, 2014 Thursdays 6:00 PM - 9:00 PM $110.00 $185.00 Randy Vivian

 

 

Immersion courses are available.

For more information or to register:
Phone: 613-544-1927
Phone Toll Free: 1-877-544-1927
TTY Toll Free: 1-877-817-8209
Fax: 613-544-1975
Email: jvanderheyden@chs.ca

Video Conferencing Services

Bring people together at different sites across Ontario for one-on-one or group meetings, interviews and training sessions and save travel time and money with our state-of the-art video conferencing services. 

Hours: By appointment only

Languages: English, ASL

For more information: 
Email: vcon@chs.ca

Sign Language Classes

For Individuals

Sign language classes at CHS offer you an enjoyable and effective curriculum to learn American Sign Language (ASL) through classroom instruction, videotext and role-playing. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

Courses are offered in the Fall, Winter, Spring and Summer if minimum class size requirements are reached.

For Businesses, Agencies, Organizations

We can provide short-term ASL courses for businesses, agencies and organizations. To learn more about sign language classes for businesses, click here

Immersion courses are available.

For more information or to register:

Phone: 613-544-1927

Phone Toll Free: 1-877-544-1927

TTY Toll Free: 1-877-817-8209

Fax: 613-544-1975

Email: jvanderheyden@chs.ca

Office Information

CHS Kingston

1300 Bath Road,
Frontenac Mall Unit D4
Kingston, ON
K7M4X4

Contact Information

1-877-544-1927
613-544-1927
1-877-817-8209
613-544-1975
Contact Form

Hours of Operation

Monday-Friday 9AM-5PM

Regional Director

Brian McKenzie

Additional Info

Free parking at mall
Wheelchair accessible
Languages: English, ASL (French and LSQ on request)

Recent News & Events

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A blog post by Rebecca Grundy, Program Director, Counselling Services, about the story of a woman who received support from CHS Counselling Services.

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Part 2 of a blog post by John Lalley on single-side-deafness and getting the right hearing aids.

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