Canadian Hearing Society
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Brockville

Offering counselling, support, education, and communication devices advice and sales to assist culturally Deaf, oral deaf, deafened and hard of hearing individuals from and around Brockville.

About CHS Brockville

Located just over the bridge on William Street on the second floor of the Zajacz Dental Centre building, CHS Brockville has been serving Brockville and the counties of Leeds, Grenville and Lanark since 1997.

We offer specialized services for seniors including Hearing Care Counselling for Ages 55+ and Hearing Help classes. We also recently developed a partnership with the Country Roads Community Health Centre-Elgin Clinic where we offer a Hearing Health Care Clinic for people 55 and over experiencing hearing loss.

Communication Devices

We offer expert advice, sales, installation and training on a wide range of communication devices to enhance communication for culturally Deaf, oral deaf, deafened and hard of hearing people.

We’re here to help you find the best technical solutions, at the best price, to enhance communication in your home or at your business, organization or facility.

Call for more information or come in to see us.

Languages:

ASL, English

Hours:

Monday-Friday 9AM-5PM

Educational Support Services

If you’re a culturally Deaf, oral deaf, deafened or hard of hearing part-time student registered at a publicly-funded Ontario college or university, you can apply for free classroom accommodations so you can participate in the classroom experience.

Educational Support Services are offered at most CHS locations.

For more information or to find a location near you, contact:
Phone toll-free:  1-877-347-3427
TTY toll-free:  1-877-347-3429
Email: ess@chs.ca

Sign language interpreters

Ontario Interpreting Services at CHS provides American Sign Language (ASL)-English interpreting services across Ontario, and la langue des signes québécoise (LSQ)–French interpreting services primarily in the Ottawa and Sudbury regions, but arrangements can be made for other locations in the province.

For your convenience, all bookings are done through our centralized scheduling centre in Ottawa.

Hours:
Monday-Thursday 8 AM-8 PM
Friday 8 AM-5 PM

For more information or to book an interpreter, contact:
Phone:  1-855-656-3748
TTY: 1-877-843-0368
Skype: callois.chs
Email: requests@oischs.ca
Fax: 1-855-656-3750

CONNECT Counselling

We offer free professional counselling services to culturally Deaf, oral deaf, deafened and hard of hearing individuals of all ages, and their families, dealing with mental health issues, addiction, relationship problems, domestic violence or other serious challenges. Languages:

ASL, English

Hours:

Monday-Friday 9AM-5PM

Outside of business hours by appointment

For more information or to make an appointment:

Phone: 613-498-3933
Phone Toll Free: 1-866-498-3933
TTY Toll Free: 1-877-817-8209
Fax: 613-498-0363
Email: sbaker@chs.ca

General Support Services

We offer free guidance, advocacy, support and counselling to culturally Deaf, oral deaf, deafened and hard of hearing individuals who request assistance to manage everyday life events including completing government forms and developing strategies to cope with hearing loss.

Hours:

Monday-Friday 9AM-5PM

Evenings and weekends by appointment

Languages:

ASL, English, French (on request)

For more information or to make an appointment:

Phone: 613-498-3933
Phone Toll Free: 1-866-498-3933
TTY Toll Free: 1-877-817-8209 
Fax: 613-498-0363
Email: sbaker@chs.ca

Hearing Care Counselling

If you’re 55 or older and have a hearing loss, we offer free counselling services to help you improve communication with family and friends, stay involved in social activities, and remain safe and independent at home. Home visits can be arranged as required.

We also serve younger adults (aged 19 and over) with other challenges as well as hearing loss who require home-based services.

Our counsellors also provide Hearing Health Care Clinics in long-term care facilities, retirement homes and community health centres which offer:

  • hearing aid cleaning
  • basic ear exams (otoscopy)
  • education and counselling
  • hearing screening
  • referrals as needed

Languages:

  • English
  • ASL – on request
  • French – on request
  • LSQ – on request

Hours:

Tuesday-Thursday 9AM-5PM

Mondays and Fridays by appointment

Evenings and weekends by appointment

For more information or to make an appointment:

Phone: 613-498-3933
Phone Toll Free: 1-866-498-3933
TTY Toll Free: 1-877-817-8209
Fax: 613-498-0363
Email: sbaker@chs.ca

Services for Job Seekers

Our employment consultants specialize in the unique needs of adults aged 16 and over who are culturally Deaf, oral deaf, deafened and hard of hearing to help you find a job and succeed at work.

Funding may be available for work-related disability supports.

This program is funded by the Ontario Disabilities Supports Program and offered in partnership with the Ministry of Community and Social Services.

Hours: Monday-Friday 9AM-5PM

After hours and weekends by appointment

Languages offered: English, ASL

For more information or to make an appointment:

Phone: 613-498-3933

Phone Toll Free: 1-866-498-3933

TTY Toll Free: 1-877-817-8209

Fax: 613-498-0363

Email: sbaker@chs.ca

Services for Employers

We can help you find qualified candidates for job opportunities in your organization or business, and implement strategies to make your workplace accessible to culturally Deaf, oral deaf, deafened and hard of hearing employees and consumers.

This program is funded by the Ontario Disabilities Supports Program.

Hours:

Monday-Friday 9AM-5PM

After hours and weekends by appointment

Languages offered:

English, ASL

For more information or to make an appointment:
Phone: 613-498-3933
Phone Toll Free: 1-866-498-3933
TTY Toll Free: 1-877-817-8209
Fax: 613-498-0363
Email: sbaker@chs.ca

Sign Language Classes for Individuals

For Individuals

Sign language classes at CHS offer you an enjoyable and effective curriculum to learn American Sign Language (ASL) through classroom instruction, videotext and role-playing. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

Courses are offered in the Fall, Winter, Spring and Summer if minimum class size requirements are reached.

For Businesses, Agencies, Organizations

We can provide short-term ASL courses for businesses, agencies and organizations. To learn more about sign language classes for businesses, click here.

Immersion courses are available.

For more information or to register:

Phone: 613-498-3933
Phone Toll Free: 1-866-498-3933
TTY Toll Free: 1-877-817-8209
Fax: 613-498-0363
Email: sbaker@chs.ca

Video Conferencing Services

Bring people together at different sites across Ontario for one-on-one or group meetings, interviews and training sessions and save travel time and money with our state-of the-art video conferencing services. 

Hours: By appointment only

Languages: English, ASL

For more information: 
Email: vcon@chs.ca

Sign Language Classes for Businesses

For Individuals

Sign language classes at CHS offer you an enjoyable and effective curriculum to learn American Sign Language (ASL) through classroom instruction, videotext and role-playing. Our qualified Deaf instructors use Signing Naturally, a sign language curriculum that teaches both ASL and Deaf culture to help you better understand the communication needs of the Deaf community.

Courses are offered in the Fall, Winter, Spring and Summer if minimum class size requirements are reached.

For Businesses, Agencies, Organizations

We can provide short-term ASL courses for businesses, agencies and organizations. To learn more about sign language classes for businesses, click here

Immersion courses are available.

For more information or to register:

Phone: 613-498-3933

Phone Toll Free: 1-866-498-3933

TTY Toll Free: 1-877-817-8209

Fax: 613-498-0363

Email: sbaker@chs.ca

Employment Services for Job Seekers

Office Information

CHS Brockville

68 William Street,
Suite 205
Brockville, ON
K6V4V5

Contact Information

1-866-498-3933
613-498-3933
1-877-817-8209
613-498-0363
Contact Form

Hours of Operation

*NOTICE: Office hours will be temporarily changed to 1:30PM-5PM, effective until April 17, 2014*

Tuesday-Thursday 9AM-5PM (closed from 12:30PM-1:30PM)

Mondays and Fridays: By appointment only

Regional Director

Brian McKenzie

Additional Info

Free parking in front of building
Wheelchair accessible
Languages: English, ASL

Latest News

Texting 911 available soon to deaf community

July 23 2014

By Joel Boyce, The Windsor Star.  

Announcement - From the Board of Directors of CHS

July 04 2014

A message from the Board of Directors of the Canadian Hearing Society. Posted on July 3, 2014.

Not enough sign language interpreters in Windsor

July 04 2014

By Carolyn Thompson, Windsor Star. 

...

Upcoming Events

Scotiabank Toronto Waterfront Marathon

October 19 2014
WHY SUPPORT CHS?

Hearing loss is the fastest growing chronic condition in North America.

Almos...

Blog

Missing the message: Why it’s important to caption health and medical videos

July 07 2014

A blog post by Jennifer Beer on the importance of captioning health videos.

Seniors: Why it’s so important to get your hearing tested

June 30 2014

June is Senior’s Month. Chief Audiologist Rex Banks writes a blog post "Why it’s so important to get your hearing tested".

Meet Another Innoweave Social Enterprise Grantee: the Canadian Hearing Society

June 20 2014

A blog post by Innoweave on CHS's social enterprise, Accessibility Solutions.

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