Frequently Asked Questions
Q: I have a government caseworker. How can you help me with my caseworker?
A: We can help you communicate with your caseworker and explain what you need. We can help reduce misunderstandings. Sometimes when you're frustrated and not sure you're being understood, we can help by making things clear to both you and your caseworker.
Q: I need help filling out forms, can you fill out forms for me?
A: We can help you fill out your forms, but we do not do it for you. Bring your letters, forms and any supporting documentation (e.g. receipts, statements) and we will help you with them.