|Date:||March 12, 2012|
1. Administrative Assistant (.5 FTE)
|Start Date:||April 1, 2012|
|Minimum Start Salary:||$44,556 per annum|
|Position Status:||Contract ending March 31, 2013 Fulltime; 35 hours per week|
This is a fulltime position that is split 50% between two positions as follows. The successful applicant will work both roles in a seamless manner.
1. Administrative Assistant:
Perform general administrative functions for the Regional office. Assist the Regional Director in operation of departments through administrative and secretarial support for all programs.
2. Program Assistant III – HCCP/GSS:
As part of the Counselling Program Teams, provide client intake, referral, communication devices assistance and administrative support to both the Hearing Care Counsellor (HCC) and General Social Services Counsellor (GSS) and their respective programs. Provide information about HCC and GSS programs, policies and procedures to staff, clients and external groups. Assist the Regional Director and the professional staff in the operation of the programs through administrative support.
- Provide confidential and general secretarial support to the Regional Director when required e.g. attendance records, incident reports, etc.
- Initiate and respond to general correspondence e.g. mail, email, phone, etc.
- Provide regular phone coverage and co-ordinate back-up coverage administrative as required e.g. breaks, lunch, meetings, workshops, illness, vacation and vacancies, etc.
- Provide clerical and administrative support to HCC and GSS
- Maintain accurate and confidential client and office files in accordance with departmental policies
- Produce general correspondence, budgets, minutes, etc.
- Provide special assistance for clients as required e.g. ADP forms, etc.
- Provide administrative support to manager and staff for lectures/presentations/workshops (i.e. booking guest speakers, interpreters, captionists, location; set-up and clean-up; payment of honoraria)
- Research, maintain, and update manual/computerized resource lists, files and information in relation to department service, community contact, networks, etc.
- Responsible for administration of Hearing Help Classes, ASL classes and Deaf Studies workshops (i.e. maintaining database, preparing class information and registration forms, advertising, recording revenue, etc.)
- Assist in the preparation and research information for planning purposes and reports
- Attend internal and external committees as require
- Responsible for administration (including monitoring, review and revision of forms) in relation to staff records and office systems
- Responsible for ordering and maintaining inventory and office supplies as per protocols
- Responsible for inputting and collating statistics and providing reports as required
- Other duties as assigned
- Assist Regional Director in collation of materials for budget preparation
- Maintain overview of office expenditures and track specific expenses as directed
- Assist Regional Director with service contracts
- Maintain and prepare information for Financial Services including invoices, cheque requisitions, deposits and special billings, e.g. Audiology and CDP program
- Assist Regional Director in general office coordination and accounting procedures
- Maintain petty cash and provide related records
- Maintain accurate financial records and statistics through ongoing data entry
- Responsible for bank deposits and transactions as required as per protocols
Supervision and Volunteer Coordination:
Provide guidance and training for student placements, volunteers and staff as required
- Provide general information to the public about CHS programs and services
- Assist professional staff in displays, presentations and marketing of the services as necessary
- Participate in presentations and displays related to HCC, GSS, CHS and related services
- Participate in community projects and specialized campaigns, e.g. United Way, MayMonth, etc.
- Attend internal staff and department meetings
- Attend and participate in specialized training and professional development opportunities/courses related to the position
- Acquire and maintain ASL proficiency to the level required for the position (Intermediate Plus)
LINE OF RESPONSIBILITY:
Reports to Regional Director, Windsor
- Bachelor’s Degree in Social Services/Humanities or equivalent
- 3-5 years related work experience preferably in a social service agency
- Experience in accounting processes and producing cyclical summaries and reports
- Demonstrated knowledge of and experience in the continuum of hearing loss
- Knowledge of communication devices and experience in sales and inventories
- Excellent customer service, interpersonal and communication skills
- Demonstrated experience working with volunteers
- Proficiency in MS Office Suite, Internet and Database applications
- Demonstrated communication skills and ability to multi-task and work under pressure to meet deadlines
- Proficiency in American Sign Language (ASL) or willingness to learn
- Demonstrated sensitivity to working in a culturally diverse environment
Date (Internal)* – March 20, 2012
Until filled (External)
*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates – you will be contacted if you are selected for an interview. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
|SEND RESUME TO:||Subject: Competition # 2012-014
The Canadian Hearing Society
|Please email your resume as a MS Word attachment or paste the resume into the body of the email. Remember to put the competition number in the subject line. Thank you for your application.|
HIRING PROCESS FOR CULTURALLY DEAF, ORAL DEAF,
DEAFENED, AND HARD OF HEARING APPLICANTS
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