Nov 7, 2011 | Information Officer – Provincial | Marketing & Communications, Head Office, Toronto

Nov 7, 2011 | Information Officer – Provincial | Marketing & Communications, Head Office, Toronto | Competition #2011-067

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Date:	November 7, 2011
Position:	Information Officer – Provincial
Location:	Marketing & Communications, Head Office, Toronto
Start Date:	Immediately
Minimum Start Salary:	$43,470 per annum
Position Status:	Temporary Contract to February 1, 2013 Full-time; 35 hours per week

POSITION SUMMARY:

Key member of the Marketing & Communications department, Head Office providing administrative support and acting as the agency's information hub

MAJOR RESPONSIBILITIES:

Direct Service/Administrative:

• To create, draft, edit, and update materials for external audiences, e.g. press releases, resource lists, articles, brochures, CDs, DVDs, status reports, open letters, website content, newsletters, Vibes magazine content, etc.

• To research and find opportunities to enhance the profile of CHS, i.e. media, trade tables, periodicals

• To assist in Fundraising and Communications efforts for special projects e.g. fundraising and awareness raisings events (Maymonth events, Open Houses, Deaf Awareness Week, Noise Awareness Day)

• To be the key provincial person responsible for handling and filling product and information orders, from internal CHS program and regional staff, on a daily basis, in a timely, professional and accurate manner

• To field and fulfil all external requests for products and information from email ( Cette adresse email est protégée contre les robots des spammeurs, vous devez activer Javascript pour la voir. ), the CHS website, toll-free telephone and TTY calls, written requests, walk-ins, the CHS e-store

• To answer all information requests or refer to appropriate CHS regions/programs or external resources

• To maintain central archives, including intranet postings, and inventory of all CHS information materials

• To vet program and regional promotional material and submissions to the Website

• To review Website content, navigation, links, etc.

• To maintain information displays bookings and supplies

• To provide general administrative support to Marketing & Communications department as assigned

• To process and maintain files on all supplier invoices; liaise with Financial Services; maintain petty cash for the department

• To process all Vibes-related invoices and correspondence; liaise with Vibes project manager

• To invoice all sales and monitor accounts receivable

Professional Development:

• To attend all department and agency staff meetings

• To keep up to date with relevant legislation and trends

• To acquire and maintain ASL proficiency to the level required for the position (Intermediate Plus)

LINE OF RESPONSIBILITY:

Reports to Director, Marketing & Communications

QUALIFICATIONS:

• Bachelor's degree in English or equivalent

• Three to five years related work experience in marketing, advertising or public relations

• Superior writing/editing expertise

• Demonstrated excellent organizational and research skills

• Demonstrated experience in a customer service/information distribution role experience preferred

• Proficiency in ASL (American Sign Language) skills or willingness to learn

• Knowledge of deafness and the continuum of hearing loss

• Demonstrated maturity, good judgement, effective communication skills, ability to work under pressure and with a wide variety of people

• Proficiency in Microsoft Office Suite (Word, Excel & PowerPoint), and internet

• Demonstrated excellent customer service and interpersonal skills

• Demonstrated sensitivity to working in a culturally diverse environment

CLOSING DATE:

November 15, 2011 (Internal)
Until filled (External)

*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates – you will be contacted if you are selected for an interview.

SEND RESUME TO:

Subject: Competition # 2011-067
Cette adresse email est protégée contre les robots des spammeurs, vous devez activer Javascript pour la voir.
Human Resources
The Canadian Hearing Society

Please email your resume as a MS Word attachment or paste the resume into the body of the email. Remember to put the competition number in the subject line. Thank you for your application.

THE CANADIAN HEARING SOCIETY SUPPORTS AN AFFIRMATIVE ACTION
HIRING PROCESS FOR CULTURALLY DEAF, ORAL DEAF,
DEAFENED, AND HARD OF HEARING APPLICANTS

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