|Date:||September 12, 2011|
|Start Date:||November 7, 2011|
|Minimum Start Salary:||$72,142 per annum plus Benefits|
|Position Status:||Permanent; Full-time; 35 hours per week|
Provide diagnostic assessment and evaluation of hearing loss. Prescribe and dispense hearing aids and other assistive devices for clients. Plan and direct treatment/rehabilitation for clients. Clients may be individuals, small groups or organizations.
1. In Relation to Target Client Groups and Caregivers:
• Perform professional Audiology and Aural Rehabilitation services including, but not restricted to, those listed below:
• Accept referrals and screen clients, by walk in or phone referral, in order to assess feasibility and eligibility for Canadian Hearing Society Audiological services
• Initiate appointments for eligible clients
• Assess hearing loss using diagnostic evaluations, including special/advanced testing as required.
• Interpret test results to clients and their family members
• Prescribe and dispense appropriate hearing aids, FM systems and Assistive Listening Devices in relation to individual hearing loss.
• Counsel and instruct clients in care and maintenance of hearing aids; pair hearing instruments with blue tooth devices and remote controls
• Provide hearing aid checks to ensure appropriate fit of hearing aids to prescription and perform necessary adjustments as needed.
• Prepare accurate in-the-ear earmold impressions for the ordering of custom hearing aids and earmolds for Behind-the-Ear hearing aids.
• Complete manufacturer hearing aid order forms
• Generate sales invoice at point-of-sale for consumers, funders and other agencies.
• Provide hearing aid repairs, such as tubing changes, shell and earmold modifications
• Provide home visits, on occasion, to clients with mobility issues
• Provide information, support and education in relation to hearing aids, hearing loss and related issues for clients in need and their families/caregivers
• Consult with referring physicians, family/caregivers and other support providers in relation to client history
• Refer clients to other agencies or services as required by client needs
• Assist the client and family/caregivers in development of effective communication strategies
• Provide information and education to clients about CHS services and relevant policies and procedures
• Responsible for research, assessment and maintenance of clients in relation to bone conduction, cochlear implants and other special projects as required
• Provide specialized assessment and treatment for clients suffering from tinnitus
• Initiate, facilitate and maintain support, speech reading and other groups
• Provide auditory training
• In relation to Other Professionals and Agencies
• Initiate and prepare effective program development strategies in relation to ongoing community requirements
• Liaise with other professionals (internal/external) and agencies to determine service needs and action plans in relation to current and ongoing development of the program
• Write letters to workplaces of clients describing assessment results and therapy and their relation to specific employment duties
• Provide on going research and maintain information on community resources, government programs etc.
• Provide training to other staff and volunteers in order to facilitate regional aural rehabilitation programs (Hearing Help Classes and Hearing Screening)
• Represent Audiology and Aural Rehabilitation services on internal CHS committees
• Participate in regional support (including travel) to other CHS audiology programs as able
• As requested, provide input regarding marketing strategies and dispensing fees
• Other duties as assigned
• Keep accurate audiological records in relation to client files, test results, treatment and follow-up
• Initiate, maintain and update accurate client referral and intake documents, notes to file, files, assessment forms and other information as required by CHS, department/government policies and procedures, and CASLPO
• Initiate and follow up on correspondence and phone calls from clients, general public and other referral sources including government and agency contacts
• Generate and mail audiological reports for new clients to their General Practitioners
• Maintain internal (CHS) statistics and reports
• Maintain and provide summary client services reports when required
• Assist in equipment evaluations, calibrations and maintenance
• Order and maintain equipment inventory
• Responsible for infection control of instruments used for testing, such as otoscope tips, as well as toys used to help with testing children.
• Provide coverage for reception or program assistant duties as required
• Other duties as assigned
• Complete financial assistance forms for ADP and other sources as required
• Prepare computer generated sales orders, cost estimates and invoices as well as requests for funding for consumers and other related agencies.
• Prepare, maintain and provide accurate billing records, estimates, invoices, forms for financial assistance and statistics.
• Provide retail sales of hearing aids, FM Systems, accessories and batteries
• Liaise with professionals/instructors in relation to student progress and activities
• Provide reports on performance as required
• Provide supervision of Audiology and Speech-Language Pathology, Communication Disorders Assistants and Hearing Instrument Specialists students as required.
• Act as a CASLPO mentor as required.
• Advocate for accessibility and accommodation with external contacts
• Act as CHS representative and provide information about services at external workshops/seminars for other professionals, agencies, networks, etc.
• Represent CHS on external professional committees as required
• Co-ordinate information and organise, lead, or participate in specific programs such as community or consumer workshops and outreach events related to hearing health issues
• Develop materials to promote CHS and hearing health services
• Participate in the “Physician Referral Program”: visit General Practitioner offices and provide and explain a tool kit including brochures, articles and a hearing screener.
• Consult and collaborate with other professionals/agencies regarding research
• Participate in media interviews including TV, radio and magazines as required
• Provide written articles about hearing health care, hearing aids and assistive listening devices to newspapers, magazines and professional journals as required
• Attend conferences, seminars, continuing education courses related to the field (Audiology, and/or other Hearing Loss issues)
• Attend onsite workshop and seminars on new technologies with hearing aids and assistive listening devices
• Provide professional development sessions to Audiology team and other employees at CHS
• Maintain registration (Continuing Education Credit) requirements for CASLPO membership
• Attend internal staff meetings
• Keep up-to-date on issues and information related to position and agency
• Acquire and maintain ASL proficiency requirement for the position (Intermediate-Plus)
LINE OF RESPONSIBILITY:
Reports to Manager, Audiology & HAP Toronto
• Master’s degree in Audiology
• Registered with CASLPO
• Registered as an ADP Authorizer and Dispenser
• Strong background in dispensing required
• Experience with prescribing and dispensing hearing aids and FM Systems
• Ability to make decisions and handle multiple tasks in a busy clinical environment
• Proficiency in Microsoft Office Suite, Internet and electronic clinical management systems and NOAH software
• Demonstrated ability to work as a team member
• Demonstrated excellent communication and interpersonal skills
• Proficiency in American Sign Language (ASL) or willingness to learn; French and LSQ are assets
• Occasional local and out of town travel e.g. presentations, support to other offices, professional development, etc.
• Demonstrated sensitivity to working in a culturally diverse environment
Date (Internal)* – September 20, 2011
*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates – you will be contacted if you are selected for an interview.
|SEND RESUME TO:||Subject: Competition # 2011-052
The Canadian Hearing Society
|Please email your resume as a MS Word attachment or paste the resume into the body of the email. Remember to put the competition number in the subject line. Thank you for your application.|
HIRING PROCESS FOR CULTURALLY DEAF, ORAL DEAF,
DEAFENED, AND HARD OF HEARING APPLICANTS
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