POSITION SUMMARY:

Direct responsibility for all fundraising programs related to contributions from Individual donors, including the acquisition of new individual donors; database administrator for fundraising database Sage FR100; and lead for compliance with Canada Revenue Agency (CRA) rules & regulations.

Nature of Position

A key position for the Fundraising Department and agency as a whole given our aggressive growth plans and demands for capital.  A demanding job because of the scope and variety of programs in this portfolio all dealing with individual giving from prospective donor to major donor  up to $1,000 level; and the importance of managing CHS’s fundraising database, the heart of the entire fundraising program.

MAJOR RESPONSIBILITIES:

Direct Service:

•    To plan and implement all aspects of individual giving campaigns, including but not limited to: Annual Appeal/Direct Mail; Monthly Giving; Major Gifts up to $1,000;  Nevada Break-Open Tickets; CHS Membership; Tribute Giving; On-Line Donations; unsolicited donations.
•    To grow and maximize the net revenue generated by all the Individual Giving programs listed above by meeting or exceeding approved targets
•    To participate in the planning and execution of any provincially led fundraising special events; to provide support to regional fundraising activities through consultation, advice, and relevant information from the fundraising database
•    Other duties as assigned

Administration:

•    Manage and oversee all transactions, policies and procedures of  CHS’s fundraising database Sage FR100, including installing all updates to the database
•    To work co-operatively with Regional Directors and staff to facilitate regional fundraising data capture and reports; to provide direction and guidance to CHS departments and regions on fundraising matters relating to CRA and other government regulations and requirements
•    To provide stewardship to individual donors, including all communication (written and in person)
•    To source, manage and evaluate the work of outside suppliers in the production of supporting materials for all individual campaigns
•    To develop, implement and monitor policies relating to all Individual Giving programs;
•    To prepare reports for the VP and Provincial Board as required
•    To participate in regular staff meetings and offer advice and counsel to fundraising team
•    To keep current with all Canada Revenue Agency (CRA) regulations and requirements
•    Other duties as assigned

Financial:

•    To develop an annual budget including qualitative and quantitative objectives for each Individual Giving program in portfolio; annual budget responsibility in  the $800 - $900K range depending on targets approved by  the Board of Directors
•    To monitor on a monthly basis all revenues and expenditures against budget and recommend and implement strategies for revenue recovery or expenditure overruns;
•    To prepare CHS’s annual T3010B report for the federal government CRA; liaise with Financial Services to reconcile final T3010B submission
•    To manage the work of the Development Coordinator to ensure prompt processing of all receivables and payables and other duties.
•    To manage  the work of the Data Entry Clerk to ensure accurate and timely processing of all income tax receipts

Supervision and Volunteer Coordination:

•    Recruit and train Development Coordinator, Data Entry Clerk and volunteers in consultation with the Vice-president
•    Evaluate performance for direct reports, volunteers and student placements
•    Management of staff to follow CHS policies & procedures and Union Collective Agreement
•    Set priorities, monitor quality of work, ensure deadlines are met, monitor customer satisfaction
•    Undertake annual performance appraisals
•    Undertake hiring, firing and disciplinary measures as needed
•    Some supervisory responsibilities regarding use of summer students or part-time help
•    Provide direction to regional staff (15-20) responsible for processing donations and memberships at the local level.

Community Education:

•    To liaise with staff to ensure that current services and programs are accurately represented in outgoing materials.
•    Participate in special events such as United Way, Maymonth, etc.

Professional Development:

•    Acquire and maintain the ASL Proficiency expectation for the position (Level 4)
To remain current on fundraising strategies and techniques as it affects this portfolio.

LINE OF RESPONSIBILITY:

Reports to Vice President, Fundraising and Strategic Communications

QUALIFICATIONS:

•    Undergraduate degree in relevant field – marketing, fundraising or voluntary sector management – or equivalent
•    3-5 years of direct fundraising experience with proven results, preferably in the development and management of individual donor programs
•    Proficiency with database and generic computer software programs. Experience with Sage FR100 a real asset
•    Solid supervisory skills; experience managing staff in a unionized workplace an asset
•    Ability to multi-task and successfully manage a number of different programs simultaneously Strong communication skills, including editing written materials
•    Proficiency in ASL or willingness to learn
•    Comfort with demanding workload and aggressive goals
•    Ability to work within a team environment and be accountable for decisions and results.