Have you reviewed all written materials with the Deaf or hard of hearing individuals in order to ensure that they are able to access and understand these materials?

Do you monitor employee interaction to ensure that Deaf or hard of hearing individuals are not being marginalized, isolated, or treated with disrespect?

• Keep in mind that legal settings communication is often spoken and all parties need to be sensitive and consider those with hearing loss when accessing and providing
  information.

Do you communicate with and to the Deaf of hard of hearing client directly and not about the client to the interpreter or CART writer?

Do you have a facilitator or chairperson to recognize speakers before they speak so that one person is speaking at a time?

• If different people respond quickly back and forth, the interpreters do not have time to identify who is speaking or to fully interpret what is being said. There is a “lag” time in interpretation and with CART as the interpreter and CART writer first see or hear the discussion and then interpret/type. They also need to have time to finish interpreting or typing the previous speaker's comments before the next speaker is recognized. This means that the Deaf or hard of hearing person does not lose the opportunity to participate.

Are you avoiding side conversations that are not accessible?