Votre ouïe s’est-elle modifiée? Venez rencontrer l’un de nos audiologistes pour passer un examen complet de votre audition ou pour faire une évaluation, une vérification ou un réglage de votre aide auditive. Nous recevons en consultation des personnes de tous les âges, des nourrissons aux personnes âgées. L’audiologiste peut également vous diriger vers d’autres services de la SCO pour vous aider, vous et votre famille, à communiquer de manière efficace et à vivre avec une perte auditive. 

Holistic Hearing Health Care

Our approach to hearing health care is holistic.  We look at hearing loss and in every way that it affects your life.  With professionals such as audiologists, hearing instrument dispensers, speech-language pathologists, ear nose and throat (ENT) specialists, social workers, mental health counsellors and employment consultants, we’re ready to address every aspect of your life that is touched by hearing loss.  Through our Hearing Help Classes, Aural Rehabilitation and Communication Devices Programs, support groups, workshops, and networks, we are able to help you adjust to your hearing loss and communication needs with a diverse range of solutions.  

Caring and Quality Service

Our first priority is you.  Our mandate is to meet your needs as someone with hearing loss.  And as a registered charitable organization in good standing, when you purchase a hearing aid or communication device from CHS, you are supporting our essential programs and services for all our consumers with hearing loss.

Looking For More Information?  Want To Schedule A Hearing Test?

If you’re looking for information about hearing loss we have a section devoted to answering the most common questions .   To contact us directly or find out more, click the Contact Us button above.

Hearing Testing  

We offer hearing testing to both children and adults, performed by audiologists using state-of-the-art audiological equipment.  At your appointment, the audiologist will take a case history and perform a range of tests designed to determine the presence or absence of hearing loss.  The results are charted on an audiogram.  If a hearing loss is present, the audiogram will reveal the degree and type of hearing loss.

Hearing Aid Evaluation

During this appointment, the audiologist will lead you step-by-step through the process of learning more about hearing aids and how they may improve or augment your hearing.  The most important person in the evaluation is you !  Counselling about the benefits and limitations of any amplification system will be addressed so that you can make an informed choice as to what option is best for you. During the hearing aid evaluation, we’ll ask about what kind of listening situations you need help in, about your lifestyle, activity level, and your overall individual communication goals.  Various types of hearing aid technologies that match your unique needs and budget will be discussed along with hearing aid styles, models, cosmetic preferences and technological characteristics.  CHS works with all the major hearing aid manufacturers and provides an open product palette to our audiologists in order to give them the freedom to prescribe whichever hearing aid will best meet your needs.

Fitting and Dispensing

Our audiologists and hearing instrument dispensers will take all the time you need to make sure you understand how to best use your hearing aid, clean and maintain it, and gain a realistic understanding of potential benefits and limitations.  With reasonable dispensing fees, a 60-day trial period on all hearing aids, and a home visitation program for seniors over 55 years of age, our clinics are ready to assist you in being a successful hearing aid user.

Real-Ear Measurement

Real-Ear Measurement is made using a small tube that is attached to a microphone. This tube is inserted into the ear along with the hearing aid, allowing the true output of the aid (as modified by the ear canal with the hearing aid in place) to be measured, thus assuring adequate amplification when setting or programming the aid.

Hearing Aid Warranty and Repair Service

Should your hearing aid require servicing and/or repair, our clinics are equipped to resolve a variety of maintenance issues.  In the event we are unable to repair your hearing aid on-site, we work with all hearing aid manufacturers and will work to resolve your service issue efficiently and affordably.

Custom-Made Noise Protection

Our world is a noisy place.  Whether you are concerned about recreational, work or environmental noise, custom made noise plugs can provide protection from noise-induced hearing loss.

Communication Devices

You can live safely and with confidence in your home. CHS carries the most complete range of communication devices that assist and augment communication, safety and independence, including visual smoke detectors, baby monitors, and alarm clocks; amplified phones; TTYs (text telephones), and more. Our helpful consultants can give you the information and advice you need to decide which products work best for you.

Tinnitus

Ringing or other noises in the ear or head is known as tinnitus. You can meet with one of our audiologists for a consultation about what could be causing the tinnitus, ways to address it, such as Tinnitus Retraining Therapy (TRT), and medical referrals and/or other specialized testing.